Introduction to Business Analysis
Business Analysts are responsible for identifying business needs and delivering the right technology solutions to meet those needs. Learn the core principles of business analysis and various career positioning available for business analysts.
Quick Facts
Duration: 2 Days
Class Size: 15
Level: Beg / Int
Times: 9.00am - 5.00pm approx.
All IT Solutions Development Training:
About the Course
This 2 day course introduces the core principles of Business Analysis and an analyst’s role within an organisation. A hands-on approach is taken and the exercises are designed to impart relevant skills and knowledge by having participants work through real-life examples and scenarios.
Who should do this course?
This course is intended for IT / business professionals working in roles associated with IT projects who require a basic understanding of Business Analysis. This includes business architects, business consultants and requirements analysts.
Prerequisites
Participants should be IT or business professionals with a solid understanding of technology, who need to better understand the core principles involved in IT architecture and frameworks.
Course Units
- Unit 1: What is business analysis
- - Background and context of Business analysis
- - Standard Definitions of business analysis
- - Relationship between business analysis and project management
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- Unit 2: Positioning of business analysis in the Enterprise
- - Key challenges of today’s enterprise
- - Concerns, issues and motivations in an Enterprise
- - Strategic positioning of Business analysis in an Enterprise
- - Relationship with Enterprise Architecture components
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- Unit 3: Role of Standards
- - Business analysis related standards and their purpose
- - IIBA
- - ISO
- - PMP
- - PRINCE2
- - TOGAF
- - Zachman
- - ITIL
- - IEEE
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- Unit 4: Why business analysis is critical to business
- - Need for business analysis
- - Various triggers for business analysis
- Business initiated
- IT initiated
- Market Trends
- Competition - - Impact of business analysis
- - Benefits of business analysis
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- Unit 5: Key concepts of business analysis – overview
- - Value Chain – Methodology, approach & phases
- - Supporting techniques
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- Unit 6 : Practical Session
- - Requirements gathering (interview with stakeholders)
A key task of a Business Analyst (BA) within the IT function is to gather business requirements and translate them into IT solutions. The BA has to maximize the time allocated and obtain all relevant information asking the right questions. This workshop provides an opportunity to practice that art of gathering the right information and avoiding going back and forth to the business stake holders for clarifications.
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- Unit 7: Key concepts of business analysis – Requirements Planning
- - Data to be collected
- - Identification of deliverables
- - Identification of source of information
- - Information gathering techniques
- - Risk and constraints identification
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- Unit 8: Key concepts of business analysis – Requirements Gathering Techniques
- - Interviews
- - Questionnaire
- - Workshops
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- Unit 9: Key concepts of business analysis – Mapping Techniques
- - Business Modeling
- - Context Diagrams
- - Data Flow modeling
- - Flow charts
- - Functional decomposition
- - Decision trees & tables
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- Unit 10: Key concepts of business analysis – next steps (recommendations)
- - Decision based on analysis
- - Creation of Knowledge base
- - Repository of artifacts
- - Iterations
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- Unit 11: Practical Session
- Business Scenario Workshop case study
Business scenario workshop is an excellent consultative practice that provides a step by step approach to the difficult process of getting business alignment to IT. This workshop teaches the participant to focus on a specific business concern, present alternative scenarios and seek consensus on the way forward.
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- Unit 12: Key concepts of business analysis – support techniques
- - Stakeholder management
- - Requirements management
- - External factors & other constraints
- - Traceability
- - Measurements
- - Change management
- - Governance
- - Tools
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- Unit 13: Roles & competencies of business analyst
- - Roles & responsibilities
- - Skills
- - Experience
- - Other Competencies
- - Working relationship with others in the business & IT organization
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- Unit 14: Practical Session
- Lost in translation? (business vs. technology jargon)
A good Business Analyst masters the art of speaking in two languages - the business language and the technology language with ease, choosing the right one for each occasion. A mix up can result in translation errors leading to chaos and confusion as well as rework and wastage of resources. The workshop teaches the participants the essential techniques of jargon usage.
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- Unit 15: Next Steps
- - Career Opportunities
- - Where do we go from here?
- - Benefits from this course
- - Means to improve
- other follow up & associated courses
- books, web sites and other informative materials - - Additional information (what else to be done)
- - Building Blocks
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Upcoming Courses
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Sydney
Level 11, 32 Walker Street
North Sydney
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Date: upon demand
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Melbourne
Level 12, 379 Collins Street
Melbourne
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Date: upon demand
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Brisbane
C/- Support Technology, Level 6, 371 Queen Street
Brisbane
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Date: upon demand
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Canberra
C/O Atlas Business Services, 21 Barry Drive
Turner
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Date: upon demand
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Adelaide
C/- Mindfull Computer & Seminar, Level 4, 74 Pirie Street
Adelaide
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Date: upon demand
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Perth
C/- Lansen Consulting Pty Ltd, Level 1, 484 Albany Highway
Victoria Park
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Date: upon demand
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Duration: 2 Days
Class Size: 15
Level: Beg / Int
Times: 9.00am - 5.00pm approx.
