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Level 12
379 Collins Street
Melbourne
VIC 3000
TEL: 1300 888 724
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| Microsoft Office Specialist |
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Microsoft Outlook Level 1 |
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This course is intended for people who wish to improve their knowledge and skills in the use of Outlook. Little or no knowledge of Outlook is required. |
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This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook effectively. |
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Upon successful
completion of this course, students will be able to:
* start Outlook 2003 and navigate around the various features
* create and send e-mail messages
* receive e-mails into your Inbox
* work with the calendar feature in Outlook 2003
* schedule appointments and events in your calendar
* add, edit and delete contacts and contact details
* create a to do list using the Tasks feature of Outlook
* access and use the help system and work safely with your computer
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Each student will receive:
* Microsoft certificate of completion
* Microsoft Training Manual
* 12 months FREE email support
* FREE class re-sit (if necessary) |
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| 1 Day |
| Max 8 Students |
| 9.00am to 5.00pm |
| $385 incl GST |
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Unit 1: Outlook 2003 Basics
* Understanding Outlook 2003
* Starting Outlook 2003
* Common Outlook 2003 Screen Elements
* Going To Outlook 2003 Features
* Navigating To Outlook 2003 Features
* The Mail Screen
* The Calendar Screen
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The Contacts Screen
* The Tasks Screen
* The Notes Screen
* Exiting Outlook 2003
Unit 2: Sending Email
* Understanding Email
* Email In Outlook 2003
* How Outlook 2003 Mail Works
* Composing An Email Message
* Creating A New Message
* Checking The Spelling
* Adding An Attachment To A Message
* Adding Importance
* Requesting Message Receipts
* Sending The Message
* Creating An AutoSignature
* Using An AutoSignature
* Removing An AutoSignature
* Sending A Courtesy Copy
* Sending A Blind Copy
Unit 3: Receiving Email
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Understanding The InBox
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Retrieving Email
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Opening An Outlook Data File
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Adjusting The Message View
* Reading Messages
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Marking Messages As Unread
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Viewing Unread Messages
* Recovering Deleted Messages
* Understanding Message Attachments
* Saving A Message Attachment
* Opening A Message Attachment
* Replying To A Message
* Replying To All Messages
* Replying Without The Original Message
* Forwarding Messages
Unit 4: Working With The Calendar
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Accessing The Calendar
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Changing Calendar Views
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Moving To Specific Dates
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Creating A Second Time Zone
* Deleting A Second Time Zone
* Sharing Your Calendar
* Viewing Shared Calendars
* Closing And Deleting Shared Calendars
* Creating A New Calendar
* Deleting A Calendar
* Creating A Public Calendar
Unit 5: Appointments And Events
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Using A Specific Calendar
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Scheduling An Appointment
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Scheduling An Appointment From The Menu
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Rescheduling An Appointment To Another Day
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Rescheduling An Appointment To Another Time
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Creating Recurring Appointments
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Scheduling An Event
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Deleting Appointments And Events
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Organising Your Appointments
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Printing Your Calendar
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Specifying The Work Week
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Labelling Appointments
Unit 6: Contacts
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Understanding The Contact Card
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Accessing Contacts
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Creating A New Contact Card
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Entering Contact Details
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Adding Contacts To Existing Companies
* Editing Contact Details
* Inserting A Contact Picture
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Deleting An Unwanted Contact
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Recovering A Deleted Contact
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Printing The Contact Listing
Unit 7: Tasks
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Accessing Outlook Tasks
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Creating Simple Tasks
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Typing Tasks Directly
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Changing Task Views
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Categorising Tasks
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Sorting Tasks
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Completing Tasks
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Deleting Tasks
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Printing A Task List
Unit 8: General Computer Usage
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Printed Help Sources
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The Help Task Pane
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Searching For General Help
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Searching For Specific Help
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Understanding A Help Window
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Disabling Online Content
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Enabling Online Content
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Displaying and Using The Office Assistant
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Customising The Office Assistant
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Disabling The Office Assistant
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Screen Tips And Dialog Box Help
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Please call us on 1300 888 724 |
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Or Book Online |
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Microsoft Outlook Training |
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Level 11, 32 Walker Street
North Sydney
NSW 2060
TEL: 1300 888 724
EMAIL: |
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