Promotion Terms and Conditions

Training Package Terms and Conditions

1. Standard discounts cannot be applied to package deals.
2. Free course give-aways that relate to individual courses bookings are not applicable to package deals.
3. Discount training vouchers can not be used when booking package deals.
4. Hoyts Movie ticket promotion - there is a limit of 2 tickets with each package.
5. Please read our booking conditions prior to making a booking.

Course Re-sit Conditions

All students can re-sit the course they attend free of charge subject to the following conditions:
1. Re-sits can only be undertaken by the participant who originally attended a public course with Dynamic Web Training.
2. Students re-sitting the course must bring the training manual they received when they originally attended a public course with Dynamic Web Training.
3. Subject to places being available on the requested training course date.
4. The repeated training course must be completed within 4 months of the original training course date.
5. If a newer version of the software is being taught, a fee of 50% of the course cost is payable.
6. The repeated course may or may not be with the same lecturer.
7. Bookings may only be made after 3.00pm the day before the course is due to commence.

Email Support Conditions

Email support is available to all students who have attended a public course with Dynamic Web Training subject to the following conditions:
1. E-Mail support is available for a period of 12 months from course commencement.
2. Support queries must be within the scope of the topics covered in the course.
3. To ensure the best possible level of support, queries must be specific in nature and relate to the topics covered in the course.
4. All support queries must be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
5. Dynamic Web Training will make best endeavours to respond to support queries within 48 to 72 hours.
6. All support queries must include; Participants Name, Course Name, Course Date & Location.