1300 888 724

8.30am to 5:30pm AEST (Mon-Fri)

Outlook Advanced 2013 Course

(4.77 out of 5) 91 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2013 more effectively, including advanced formatting and organisation of emails, taking control of junk mail, customising views and use other special features.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2013 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2013 Level 1 course or have equivalent knowledge prior to commencing this course.

Course Details

Course Dates

  • Sydney Class Dates

    Book Now

    Level 11, 32 Walker Street, North Sydney , NSW 2060

    14 Nov 17 Tue
    20 Dec 17 Wed
    23 Jan 18 Tue
    28 Feb 18 Wed
    04 Apr 18 Wed
    11 May 18 Fri
    14 Jun 18 Thu
  • Melbourne Class Dates

    Book Now

    Level 12, 379 Collins Street, Melbourne , VIC 3000

    09 Nov 17 Thu
    12 Dec 17 Tue
    19 Jan 18 Fri
    23 Feb 18 Fri
    29 Mar 18 Thu
  • Brisbane Class Dates

    Book Now

    Level 6, 371 Queen Street, Brisbane , QLD 4000

    16 Nov 17 Thu
    12 Jan 18 Fri
    20 Feb 18 Tue
    06 Apr 18 Fri
    15 May 18 Tue
    28 Jun 18 Thu
  • Adelaide Class Dates

    Book Now

    19 Young Street, Adelaide , SA 5000

    22 Nov 17 Wed
    16 Jan 18 Tue
    02 Mar 18 Fri
    13 Apr 18 Fri
    22 May 18 Tue
  • Canberra Class Dates

    Level 1, 33 Ainslie Place, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Editing Messages

See topics

  • Copying Text Within A Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing An Attachment

Unit 2: Organising Messages

See topics

  • Creating A Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising A Default Quick Step
  • Creating A Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

See topics

  • Using Instant Search
  • Expanding The Search
  • Search Query Syntax
  • Search Query Syntax Dates And Sizes
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using A Search Folder
  • Adding A Predefined Search Folder
  • Customising Predefined Search Folders
  • Creating A Custom Search Folder

Unit 4: Working With Views

See topics

  • Changing The Current View
  • Arranging Messages Within A View
  • Sorting Messages Within A View
  • Working With Columns In A View
  • Formatting Columns In A View
  • Creating A Custom View
  • Adding A Filter To A Custom View
  • Deleting A Custom View

Unit 5: Colour Categories

See topics

  • Creating A New Colour Category
  • Assigning A Colour Category
  • Assigning A Quick Click Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting A Colour Category

Unit 6: Working With Rules

See topics

  • About Rules
  • Creating A New Rule From A Template
  • Selecting The Rule Conditions
  • Selecting The Rule Actions
  • Selecting The Rule Exceptions
  • Naming And Reviewing The Rule
  • Testing The Rule
  • Managing Existing Rules
  • Deleting A Rule

Unit 7: Email Techniques

See topics

  • Effective Email Management
  • Recalling A Sent Message
  • Printing A Message
  • Printing A Message List
  • Message Formats
  • Changing The Message Format
  • Choosing Themes Or Stationery
  • Applying A Theme Or Stationery To A Message
  • Turning Themes Or Stationery Off
  • Applying A Theme
  • Saving A Message Draft
  • Using A Saved Message
  • Sending A Voting Message
  • Responding To A Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments And Events

See topics

  • Scheduling An Appointment Using Click To Add
  • Scheduling Using The Appointment Window
  • Rescheduling An Appointment To Another Day
  • Rescheduling An Appointment To Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling An Event
  • Scheduling Free And Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

See topics

  • Scheduling A Meeting
  • Meeting Response Options
  • Responding To Meeting Requests
  • Tracking Meeting Responses
  • Changing A Meeting
  • Adding Or Removing Attendees
  • Preventing Responses
  • Cancelling A Meeting
  • The Scheduling Assistant
  • Using The Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

See topics

  • Emailing A Contact
  • Adding A Contact From An Email
  • Sending An Electronic Business Card
  • Receiving An Electronic Business Card
  • Creating A Contact Group
  • Using A Contact Group
  • Using A Partial Contact Group
  • Deleting Members From A Contact Group
  • Setting Contact Activity Options
  • Manually Recording Contact Encounters
  • Recording Timed Encounters
  • Reviewing Contact Encounters

Unit 11: Task Requests

See topics

  • How Task Requests Work
  • Creating A Task Request
  • Responding To A Task Request
  • Completing An Assigned Task
  • Viewing Updated Task Requests

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

Enquire Book Now
Pay later

Related Course:

Course Reviews

(5.00 out of 5) Janelle [ 29 August, 2017 ]
I have been using the basic functions of outlook for year. I thought the course was extremely valuable - so many time saving techniques that I would never have made use of without going to the course. Jill was fabulous in making sure if we had questions and problems that they were answered to provide maximum benefit easily.
(5.00 out of 5) Christine E [ 20 July, 2017 ]
I have learnt heaps and very happy with the categories part which I'm sure I will use daily. Happy with all my questions being answered and expanding on some issues that were pending for me. Thank you Jill for your class.
(4.70 out of 5) Lisa H [ 23 June, 2017 ]
The course was very informative and I found that the questions I had coming into the course were answered.
(5.00 out of 5) Rebecca L [ 03 February, 2017 ]
Chris was a thorough and patient professional He took his time with us to guide us and ensure we were all on track. He was an outstanding teacher. Thank you for a great session in Outlook.

Enquire Now

Fill in your details to have a training consultant contact you to discuss your training needs.

Your details

Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

-

Microsoft Package


Save $385


Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for
FREE!


For more info please

Call 1300 888 724


Enquire Book Now
Back to Top