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Outlook Advanced Course

(4.84 out of 5) 427 Student Reviews

About the Course

This Microsoft Outlook advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook Beginner course or have equivalent knowledge prior to commencing this course.

Course Details

$385 incl GST

  • Duration:1 Days
  • Max. Class Size:10
  • Avg. Class Size:5
  • Study Mode:
    Classroom Online Live
  • Level:Advanced
  • Course Times: Classroom: 9.00am - 5.00pm approx(Local Time) Online Live: 9.00am - 5.00pm approx(AEST or AEDT)
  • Download Course PDF
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Course Dates

Sydney Class Dates

Level 11, 32 Walker Street, North Sydney , NSW 2060

07 May 24 Tue Classroom
16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
20 Jun 24 Thu Classroom
12 Jul 24 Fri Online Live
30 Jul 24 Tue Classroom
08 Aug 24 Thu Online Live
03 Sep 24 Tue Online Live
13 Sep 24 Fri Classroom
22 Oct 24 Tue Classroom
06 Dec 24 Fri Classroom
Melbourne Class Dates

Level 12, 379 Collins Street, Melbourne , VIC 3000

16 May 24 Thu Online Live
24 May 24 Fri Classroom
12 Jun 24 Wed Online Live
02 Jul 24 Tue Classroom
12 Jul 24 Fri Online Live
08 Aug 24 Thu Online Live
16 Aug 24 Fri Classroom
03 Sep 24 Tue Online Live
26 Sep 24 Thu Classroom
07 Nov 24 Thu Classroom
17 Dec 24 Tue Classroom
Brisbane Class Dates

Level 6, 371 Queen Street, Brisbane , QLD 4000

16 May 24 Thu Online Live
21 May 24 Tue Classroom
12 Jun 24 Wed Online Live
18 Jun 24 Tue Classroom
12 Jul 24 Fri Online Live
02 Aug 24 Fri Classroom
08 Aug 24 Thu Online Live
03 Sep 24 Tue Online Live
11 Sep 24 Wed Classroom
25 Oct 24 Fri Classroom
03 Dec 24 Tue Classroom
Canberra Class Dates

All courses facilitated in, Online Live format ,

16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
12 Jul 24 Fri Online Live
08 Aug 24 Thu Online Live
03 Sep 24 Tue Online Live
Adelaide Class Dates

All courses facilitated in, Online Live format ,

16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
12 Jul 24 Fri Online Live
08 Aug 24 Thu Online Live
03 Sep 24 Tue Online Live
Perth Class Dates

All courses facilitated in, Online Live format ,

16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
12 Jul 24 Fri Online Live
08 Aug 24 Thu Online Live
03 Sep 24 Tue Online Live

Course Units

Unit 1: Editing Messages

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

Unit 2: Organising Messages

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

Unit 4: Working With Views

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

Unit 5: Colour Categories

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

Unit 6: Working With Rules

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

Unit 7: Email Techniques

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments and Events

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

Unit 11: Task Requests

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Training Packages

Microsoft Training Package

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$ 770 incl GST
(You save $385)
Total Duration
day
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Course Reviews

(5.00 out of 5) [ 28 March, 2024 ]

It was excellent. I honestly was on the edge of my seat until the end of the day. Jill is a dynamic and flexible instructor. She can adapt to any circumstance during a class.

(4.30 out of 5) [ 19 March, 2024 ]

Wayne was an energetic and engaging educator, with great in depth knowledge of his subject matter. His delivery was agile and catered the participants needs. I have been using Outlook for at least 20 years and Wayne managed to identify gaps and improve my capability in several areas.

(4.20 out of 5) [ 16 February, 2024 ]

Wayne's teaching style is very engaging. I would have preferred to attend a course in person but I think the online version worked really well.

(4.60 out of 5) [ 16 February, 2024 ]

It's fine to attend the online course rather than face to face course for Outlook since you can share screen.

Read all course reviews

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Level 11, 32 Walker Street, North Sydney NSW, 2060