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Outlook Advanced 2013 Course

(4.77 out of 5) 88 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2013 more effectively, including advanced formatting and organisation of emails, taking control of junk mail, customising views and use other special features.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2013 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2013 Level 1 course or have equivalent knowledge prior to commencing this course.

Course Benefits

  • FREE Re-sit up to 8 months
  • FREE eMail Support
  • Certified Expert Trainers
  • Printed Course Manual
  • Certificate of Completion
  • Small Class Sizes
  • Hands-on Training Methods
  • Fully Set-Up Computer Labs

Quick Facts

$ 385 incl GST

Duration: 1 Days

Max. Class Size: 10

Avg. Class Size: 5

Level: Advanced

Times: 9.00am - 5.00pm approx.

Course Dates

08 Sep 17Fri

10 Oct 17Tue

14 Nov 17Tue

20 Dec 17Wed

23 Jan 18Tue

More Dates

Address

Level 11,
32 Walker Street,
North Sydney , NSW 2060

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31 Aug 17Thu

06 Oct 17Fri

09 Nov 17Thu

12 Dec 17Tue

19 Jan 18Fri

More Dates

Address

Level 12
379 Collins Street,
Melbourne , VIC 3000

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25 Aug 17Fri

04 Oct 17Wed

16 Nov 17Thu

12 Jan 18Fri

20 Feb 18Tue

Address

C/O Support Technology
Level 6, 371 Queen Street,
Brisbane , QLD 4000

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Upon demand

This course is currently upon demand in Canberra

Address

C/O Atlas Business Services
Level 1, 33 Ainslie Place,
Canberra , ACT 2601

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29 Aug 17Tue

13 Oct 17Fri

22 Nov 17Wed

16 Jan 18Tue

02 Mar 18Fri

Address

C/O The International Visualisation Centre (IVC)
19 Young Street,
Adelaide , SA 5000

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Upon demand

This course is currently upon demand in Perth

Address

C/O Saxons Training Facilities
Level 1, 140 St Georges Terrace,
Perth , WA 6000

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Please Join the waiting list and We'll notify you when a new class is scheduled or if a place becomes available.

Course Units

Expand full topic list

Unit 1: Editing Messages

See topics

  • Copying Text Within A Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing An Attachment

Unit 2: Organising Messages

See topics

  • Creating A Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising A Default Quick Step
  • Creating A Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

See topics

  • Using Instant Search
  • Expanding The Search
  • Search Query Syntax
  • Search Query Syntax Dates And Sizes
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using A Search Folder
  • Adding A Predefined Search Folder
  • Customising Predefined Search Folders
  • Creating A Custom Search Folder

Unit 4: Working With Views

See topics

  • Changing The Current View
  • Arranging Messages Within A View
  • Sorting Messages Within A View
  • Working With Columns In A View
  • Formatting Columns In A View
  • Creating A Custom View
  • Adding A Filter To A Custom View
  • Deleting A Custom View

Unit 5: Colour Categories

See topics

  • Creating A New Colour Category
  • Assigning A Colour Category
  • Assigning A Quick Click Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting A Colour Category

Unit 6: Working With Rules

See topics

  • About Rules
  • Creating A New Rule From A Template
  • Selecting The Rule Conditions
  • Selecting The Rule Actions
  • Selecting The Rule Exceptions
  • Naming And Reviewing The Rule
  • Testing The Rule
  • Managing Existing Rules
  • Deleting A Rule

Unit 7: Email Techniques

See topics

  • Effective Email Management
  • Recalling A Sent Message
  • Printing A Message
  • Printing A Message List
  • Message Formats
  • Changing The Message Format
  • Choosing Themes Or Stationery
  • Applying A Theme Or Stationery To A Message
  • Turning Themes Or Stationery Off
  • Applying A Theme
  • Saving A Message Draft
  • Using A Saved Message
  • Sending A Voting Message
  • Responding To A Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments And Events

See topics

  • Scheduling An Appointment Using Click To Add
  • Scheduling Using The Appointment Window
  • Rescheduling An Appointment To Another Day
  • Rescheduling An Appointment To Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling An Event
  • Scheduling Free And Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

See topics

  • Scheduling A Meeting
  • Meeting Response Options
  • Responding To Meeting Requests
  • Tracking Meeting Responses
  • Changing A Meeting
  • Adding Or Removing Attendees
  • Preventing Responses
  • Cancelling A Meeting
  • The Scheduling Assistant
  • Using The Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

See topics

  • Emailing A Contact
  • Adding A Contact From An Email
  • Sending An Electronic Business Card
  • Receiving An Electronic Business Card
  • Creating A Contact Group
  • Using A Contact Group
  • Using A Partial Contact Group
  • Deleting Members From A Contact Group
  • Setting Contact Activity Options
  • Manually Recording Contact Encounters
  • Recording Timed Encounters
  • Reviewing Contact Encounters

Unit 11: Task Requests

See topics

  • How Task Requests Work
  • Creating A Task Request
  • Responding To A Task Request
  • Completing An Assigned Task
  • Viewing Updated Task Requests

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Reviews

(5.00 out of 5) Christine E [ 20 July, 2017 ]
I have learnt heaps and very happy with the categories part which I'm sure I will use daily. Happy with all my questions being answered and expanding on some issues that were pending for me. Thank you Jill for your class.
(4.70 out of 5) Lisa H [ 23 June, 2017 ]
The course was very informative and I found that the questions I had coming into the course were answered.

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(5.00 out of 5) Rebecca L [ 03 February, 2017 ]
Chris was a thorough and patient professional He took his time with us to guide us and ensure we were all on track. He was an outstanding teacher. Thank you for a great session in Outlook.
(5.00 out of 5) Debra E [ 25 January, 2017 ]
I have previously attended an Excel course with far more people, but found the smaller group much more interactive and useful. Well presented and explained.

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Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

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