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Outlook Advanced 2013 Course

(4.77 out of 5) 99 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2013 more effectively, including advanced formatting and organisation of emails, taking control of junk mail, customising views and use other special features.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2013 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2013 Level 1 course or have equivalent knowledge prior to commencing this course.

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    26 Sep 18 Wed
    02 Nov 18 Fri
    04 Dec 18 Tue
    11 Jan 19 Fri
    12 Feb 19 Tue
    22 Mar 19 Fri
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    26 Oct 18 Fri
    27 Nov 18 Tue
    04 Jan 19 Fri
    05 Feb 19 Tue
    15 Mar 19 Fri
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    21 Sep 18 Fri
    30 Oct 18 Tue
    14 Dec 18 Fri
    24 Jan 19 Thu
    08 Mar 19 Fri
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    06 Nov 18 Tue
    18 Dec 18 Tue
    01 Feb 19 Fri
    19 Mar 19 Tue
    03 May 19 Fri
    12 Jun 19 Wed
  • Canberra Class Dates

    Level 2, 10 Moore Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Editing Messages

  • Copying Text Within A Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing An Attachment

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Unit 2: Organising Messages

  • Creating A Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising A Default Quick Step
  • Creating A Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

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Unit 3: Searching

  • Using Instant Search
  • Expanding The Search
  • Search Query Syntax
  • Search Query Syntax Dates And Sizes
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using A Search Folder
  • Adding A Predefined Search Folder
  • Customising Predefined Search Folders
  • Creating A Custom Search Folder

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Unit 4: Working With Views

  • Changing The Current View
  • Arranging Messages Within A View
  • Sorting Messages Within A View
  • Working With Columns In A View
  • Formatting Columns In A View
  • Creating A Custom View
  • Adding A Filter To A Custom View
  • Deleting A Custom View

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Unit 5: Colour Categories

  • Creating A New Colour Category
  • Assigning A Colour Category
  • Assigning A Quick Click Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting A Colour Category

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Unit 6: Working With Rules

  • About Rules
  • Creating A New Rule From A Template
  • Selecting The Rule Conditions
  • Selecting The Rule Actions
  • Selecting The Rule Exceptions
  • Naming And Reviewing The Rule
  • Testing The Rule
  • Managing Existing Rules
  • Deleting A Rule

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Unit 7: Email Techniques

  • Effective Email Management
  • Recalling A Sent Message
  • Printing A Message
  • Printing A Message List
  • Message Formats
  • Changing The Message Format
  • Choosing Themes Or Stationery
  • Applying A Theme Or Stationery To A Message
  • Turning Themes Or Stationery Off
  • Applying A Theme
  • Saving A Message Draft
  • Using A Saved Message
  • Sending A Voting Message
  • Responding To A Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

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Unit 8: Appointments And Events

  • Scheduling An Appointment Using Click To Add
  • Scheduling Using The Appointment Window
  • Rescheduling An Appointment To Another Day
  • Rescheduling An Appointment To Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling An Event
  • Scheduling Free And Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

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Unit 9: Scheduling Meetings

  • Scheduling A Meeting
  • Meeting Response Options
  • Responding To Meeting Requests
  • Tracking Meeting Responses
  • Changing A Meeting
  • Adding Or Removing Attendees
  • Preventing Responses
  • Cancelling A Meeting
  • The Scheduling Assistant
  • Using The Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

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Unit 10: Managing Contacts

  • Emailing A Contact
  • Adding A Contact From An Email
  • Sending An Electronic Business Card
  • Receiving An Electronic Business Card
  • Creating A Contact Group
  • Using A Contact Group
  • Using A Partial Contact Group
  • Deleting Members From A Contact Group
  • Setting Contact Activity Options
  • Manually Recording Contact Encounters
  • Recording Timed Encounters
  • Reviewing Contact Encounters

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Unit 11: Task Requests

  • How Task Requests Work
  • Creating A Task Request
  • Responding To A Task Request
  • Completing An Assigned Task
  • Viewing Updated Task Requests

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Training Packages

Microsoft Training Package

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$ 770 incl GST

(You save $385)

Duration

3 days

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Course Reviews

(5.00 out of 5) Janelle [ 29 August, 2017 ]
I have been using the basic functions of outlook for year. I thought the course was extremely valuable - so many time saving techniques that I would never have made use of without going to the course. Jill was fabulous in making sure if we had questions and problems that they were answered to provide maximum benefit easily.
(5.00 out of 5) Christine E [ 20 July, 2017 ]
I have learnt heaps and very happy with the categories part which I'm sure I will use daily. Happy with all my questions being answered and expanding on some issues that were pending for me. Thank you Jill for your class.
(4.70 out of 5) Lisa H [ 23 June, 2017 ]
The course was very informative and I found that the questions I had coming into the course were answered.
(5.00 out of 5) Rebecca L [ 03 February, 2017 ]
Chris was a thorough and patient professional He took his time with us to guide us and ensure we were all on track. He was an outstanding teacher. Thank you for a great session in Outlook.

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Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

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