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Outlook Beginner 2016 Course

(4.90 out of 5) 170 Student Reviews

About the Course

The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    16 Jan 20 Thu
    17 Feb 20 Mon
    26 Mar 20 Thu
    28 Apr 20 Tue
    02 Jun 20 Tue
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    20 Jan 20 Mon
    02 Mar 20 Mon
    08 Apr 20 Wed
    11 May 20 Mon
    18 Jun 20 Thu
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    13 Jan 20 Mon
    24 Feb 20 Mon
    06 Apr 20 Mon
    21 May 20 Thu
    29 Jun 20 Mon
    13 Aug 20 Thu
    21 Sep 20 Mon
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    30 Jan 20 Thu
    26 Feb 20 Wed
    08 Apr 20 Wed
    18 May 20 Mon
    02 Jul 20 Thu
    12 Aug 20 Wed
    21 Sep 20 Mon
  • Canberra Class Dates

    Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

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Unit 2: Getting Started With Outlook

  • Understanding Outlook 2016
  • Starting Outlook From the Desktop
  • Common Outlook 2016 Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

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Unit 3: Sending Email

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

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Unit 4: Receiving Email

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

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Unit 5: Working With Attachments

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

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Unit 6: Flagging Messages

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

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Unit 7: Junk Email

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

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Unit 8: Working With the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

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Unit 9: People

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

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Unit 10: Tasks

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

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Unit 11: Getting Help

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

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Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Related Courses

Course Reviews

(5.00 out of 5) Elizabeth O [ 25 November, 2019 ]
In depth training, covering all aspects of the Basic Outlook points. Trainer's communications were excellent, easily understood, concise and could be followed.
(4.70 out of 5) Nathalie [ 14 November, 2019 ]
I really enjoyed Outlook 2016 Andrew was amazing I have learnt a lot to go back to work and utilize the program
(5.00 out of 5) Jacqueline [ 14 November, 2019 ]
This was an invaluable course and Andrew was an incredible teacher. For just one day, I have learnt a lot and can't wait to get back to the office to take back these tips and tricks!! Thank you very much Andrew, you are an excellent trainer - engaging and extremely knowledgeable. Highly recommend.
(4.90 out of 5) Annette M [ 16 September, 2019 ]
Cressida was an excellent instructor. Very clear delivery and excellent representation on the screen.

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Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

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Microsoft Package


Save $385


Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft Office course for
FREE!


For more info please

Call 1300 888 724


Enquire Book Now
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