About the Course
The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.
Who should do this course?
This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.
Prerequisites
No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.
Course Dates
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Sydney Class Dates
Level 11, 32 Walker Street, North Sydney , NSW 2060
10 May 18 Thu 13 Jun 18 Wed 16 Jul 18 Mon 23 Aug 18 Thu 25 Sep 18 Tue -
Melbourne Class Dates
Level 12, 379 Collins Street, Melbourne , VIC 3000
30 Apr 18 Mon 07 Jun 18 Thu 09 Jul 18 Mon 16 Aug 18 Thu 17 Sep 18 Mon -
Brisbane Class Dates
Level 6, 371 Queen Street, Brisbane , QLD 4000
14 May 18 Mon 27 Jun 18 Wed 06 Aug 18 Mon 20 Sep 18 Thu 29 Oct 18 Mon 13 Dec 18 Thu
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Adelaide Class Dates
19 Young Street, Adelaide , SA 5000
21 May 18 Mon 03 Jul 18 Tue 16 Aug 18 Thu 26 Sep 18 Wed 05 Nov 18 Mon 17 Dec 18 Mon -
Canberra Class Dates
Level 1, 33 Ainslie Place, Canberra , ACT 2601
Classes scheduled on demand in CanberraPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Perth Class Dates
Level 1, 140 St Georges Terrace, Perth , WA 6000
Classes scheduled on demand in PerthPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
Wait List FormCourse Units
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Unit 1: Email Concepts
- How Email Works
- Email Addresses
- The Benefits of Email
- Email Etiquette
- Emails and Viruses
- Digital Signatures
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Unit 2: Getting Started With Outlook
- Understanding Outlook 2016
- Starting Outlook From the Desktop
- Common Outlook 2016 Screen Elements
- Using the Ribbon
- Using Ribbon KeyTips
- Showing and Collapsing the Ribbon
- Understanding the Backstage View
- Accessing the Backstage View
- Understanding the Quick Access Toolbar
- Adding Commands to the QAT
- Navigating to Outlook Features
- Sneaking a Peek
- The Folder Pane
- The to Do Bar
- The Mail Screen
- The Calendar Screen
- The People Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Changing the Office Theme
- Exiting Outlook
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Unit 3: Sending Email
- Email in Outlook
- How Outlook Mail Works
- Composing an Email Message
- The Message Window
- Creating a New Message
- Checking the Spelling
- Adding an Attachment to a Message
- Adding Importance
- Requesting Message Receipts
- Sending the Message
- Creating an AutoSignature
- Using an AutoSignature
- Removing an AutoSignature
- Sending a Courtesy Copy
- Sending a Blind Copy
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Unit 4: Receiving Email
- Understanding the Inbox
- Retrieving Email
- Opening an Outlook Data File
- Adjusting the Message View
- Previewing Messages
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages in a Conversation
- Replying to a Message
- Replying to a Message in a Conversation
- Replying to All Messages
- Replying Without the Original Message
- Adding Comments to Replies
- Getting Replies Sent to Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages as Unread
- Understanding Clutter
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Unit 5: Working With Attachments
- Understanding File Attachments
- Inserting a File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving a File Attachment
- Opening a File Attachment
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Unit 6: Flagging Messages
- About Flags and Reminders
- Flagging Messages in the Message List
- Sending a Message With a Flag
- Adding a Reminder to Your Messages
- Changing the Default Quick Click Flag
- Removing a Flag
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Unit 7: Junk Email
- Spamming and Junk Email
- Phishing and Junk Email
- Understanding Junk Email Options
- Marking Messages as Junk Mail
- Marking Messages as Safe
- Managing the Senders Lists
- Importing a Blocked Senders List
- Exporting a Blocked Senders List
- Deleting Junk Email
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Unit 8: Working With the Calendar
- Accessing the Calendar
- Changing the Calendar Arrangement
- Displaying Specific Dates
- Navigating Within a Calendar
- Changing the Current View
- Creating a Second Time Zone
- Removing a Time Zone
- Creating a New Calendar
- Working With Multiple Calendars
- Deleting a Calendar
- Sharing Calendars
- Understanding the Weather Bar
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Unit 9: People
- Understanding People View
- Understanding the Contact Form
- Viewing Your Contacts
- Creating a New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting a Contact Picture
- Adding Contacts to an Existing Company
- Printing Contact Details
- Deleting an Unwanted Contact
- Recovering a Deleted Contact
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Unit 10: Tasks
- Tasks and the To-Do List
- Creating Tasks
- Changing Task Views
- Sorting Tasks
- Working With Tasks
- Deleting Tasks
- Printing a Task List
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Unit 11: Getting Help
- Understanding How Help Works
- Using Tell Me
- Accessing the Help Window
- Navigating the Help Window
- Using Google to Get Help
- Using Smart Lookup
- Printing a Help Topic
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