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Outlook Beginner 2016 Course

(4.93 out of 5) 22 Student Reviews

About the Course

The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Related Course:

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    09 Oct 17 Mon
    13 Nov 17 Mon
    19 Dec 17 Tue
    22 Jan 18 Mon
    27 Feb 18 Tue
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    05 Oct 17 Thu
    08 Nov 17 Wed
    11 Dec 17 Mon
    18 Jan 18 Thu
    22 Feb 18 Thu
    28 Mar 18 Wed
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    03 Oct 17 Tue
    15 Nov 17 Wed
    11 Jan 18 Thu
    19 Feb 18 Mon
    05 Apr 18 Thu
    14 May 18 Mon
    27 Jun 18 Wed
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    12 Oct 17 Thu
    21 Nov 17 Tue
    15 Jan 18 Mon
    01 Mar 18 Thu
    12 Apr 18 Thu
    21 May 18 Mon
  • Canberra Class Dates

    Level 1, 33 Ainslie Place, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

See topics

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

Unit 2: Getting Started With Outlook

See topics

  • Understanding Outlook 2016
  • Starting Outlook From the Desktop
  • Common Outlook 2016 Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

Unit 3: Sending Email

See topics

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

Unit 4: Receiving Email

See topics

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

Unit 5: Working With Attachments

See topics

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

Unit 6: Flagging Messages

See topics

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

Unit 7: Junk Email

See topics

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

Unit 8: Working With the Calendar

See topics

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

Unit 9: People

See topics

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

Unit 10: Tasks

See topics

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

Unit 11: Getting Help

See topics

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Reviews

(5.00 out of 5) Sally P [ 15 May, 2017 ]
As I have had no formal training in MS Outlook this course was extremely valuable. I look forward to attending the Advanced session.
(5.00 out of 5) Liu Y [ 30 January, 2017 ]
Mandy is a brilliant instructor who is very clear with the structure of the content and was able to give lots of examples to make boring content really interesting.
(5.00 out of 5) Brenda A [ 30 January, 2017 ]
knew some of this but found the course reminds me and challenged me on the things I had forgotten or thought I knew
(5.00 out of 5) Mary M [ 24 January, 2017 ]
Charismatic, funny, knowledgeable and had incredible knack of imparting loads of information in an engaging way. His breadth of knowledge and real world application is amazing and very helpful in understanding. This is the 3rd course i have attended. He is the best so far among really wonderful staff. The whole experience has been fantastic

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