About the Course
The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.
Who should do this course?
This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.
Prerequisites
No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.
Online Live - Course Dates
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Online Live Class Dates
Book Now13 May 21 Thu Online Live 15 Jun 21 Tue Online Live 22 Jul 21 Thu Online Live 25 Aug 21 Wed Online Live 27 Sep 21 Mon Online Live -
To inquire about Online Live Classes, please
Call 1300 888 724
In-Class - Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
29 Apr 21 Thu Classroom 13 May 21 Thu Online Live 07 Jun 21 Mon Classroom 15 Jun 21 Tue Online Live 13 Jul 21 Tue Classroom 22 Jul 21 Thu Online Live 16 Aug 21 Mon Classroom 25 Aug 21 Wed Online Live 23 Sep 21 Thu Classroom 27 Sep 21 Mon Online Live -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
26 Apr 21 Mon Classroom 13 May 21 Thu Online Live 03 Jun 21 Thu Classroom 15 Jun 21 Tue Online Live 05 Jul 21 Mon Classroom 22 Jul 21 Thu Online Live 12 Aug 21 Thu Classroom 25 Aug 21 Wed Online Live 13 Sep 21 Mon Classroom 27 Sep 21 Mon Online Live -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
13 May 21 Thu Online Live 31 May 21 Mon Classroom 15 Jun 21 Tue Online Live 15 Jul 21 Thu Classroom 22 Jul 21 Thu Online Live 23 Aug 21 Mon Classroom 25 Aug 21 Wed Online Live 27 Sep 21 Mon Online Live 07 Oct 21 Thu Classroom 15 Nov 21 Mon Classroom
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Canberra Class Dates
Book NowLevel 4, 54 Marcus Clarke Street, Canberra , ACT 2601
13 May 21 Thu Online Live 15 Jun 21 Tue Online Live 22 Jul 21 Thu Online Live 25 Aug 21 Wed Online Live 27 Sep 21 Mon Online Live -
Adelaide Class Dates
Book Now19 Young Street, Adelaide , SA 5000
13 May 21 Thu Classroom 13 May 21 Thu Online Live 15 Jun 21 Tue Online Live 21 Jun 21 Mon Classroom 22 Jul 21 Thu Online Live 19 Aug 21 Thu Classroom 25 Aug 21 Wed Online Live 27 Sep 21 Mon Online Live 11 Oct 21 Mon Classroom 09 Dec 21 Thu Classroom -
Perth Class Dates
Book NowLevel 1, 140 St Georges Terrace, Perth , WA 6000
13 May 21 Thu Online Live 15 Jun 21 Tue Online Live 22 Jul 21 Thu Online Live 25 Aug 21 Wed Online Live 27 Sep 21 Mon Online Live
Course Units
Expand full topic list
Unit 1: Email Concepts
- How Email Works
- Email Addresses
- The Benefits of Email
- Email Etiquette
- Emails and Viruses
- Digital Signatures
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Unit 2: Getting Started With Outlook
- Understanding Outlook 2016
- Starting Outlook From the Desktop
- Common Outlook 2016 Screen Elements
- Using the Ribbon
- Using Ribbon KeyTips
- Showing and Collapsing the Ribbon
- Understanding the Backstage View
- Accessing the Backstage View
- Understanding the Quick Access Toolbar
- Adding Commands to the QAT
- Navigating to Outlook Features
- Sneaking a Peek
- The Folder Pane
- The to Do Bar
- The Mail Screen
- The Calendar Screen
- The People Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Changing the Office Theme
- Exiting Outlook
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Unit 3: Sending Email
- Email in Outlook
- How Outlook Mail Works
- Composing an Email Message
- The Message Window
- Creating a New Message
- Checking the Spelling
- Adding an Attachment to a Message
- Adding Importance
- Requesting Message Receipts
- Sending the Message
- Creating an AutoSignature
- Using an AutoSignature
- Removing an AutoSignature
- Sending a Courtesy Copy
- Sending a Blind Copy
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Unit 4: Receiving Email
- Understanding the Inbox
- Retrieving Email
- Opening an Outlook Data File
- Adjusting the Message View
- Previewing Messages
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages in a Conversation
- Replying to a Message
- Replying to a Message in a Conversation
- Replying to All Messages
- Replying Without the Original Message
- Adding Comments to Replies
- Getting Replies Sent to Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages as Unread
- Understanding Clutter
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Unit 5: Working With Attachments
- Understanding File Attachments
- Inserting a File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving a File Attachment
- Opening a File Attachment
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Unit 6: Flagging Messages
- About Flags and Reminders
- Flagging Messages in the Message List
- Sending a Message With a Flag
- Adding a Reminder to Your Messages
- Changing the Default Quick Click Flag
- Removing a Flag
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Unit 7: Junk Email
- Spamming and Junk Email
- Phishing and Junk Email
- Understanding Junk Email Options
- Marking Messages as Junk Mail
- Marking Messages as Safe
- Managing the Senders Lists
- Importing a Blocked Senders List
- Exporting a Blocked Senders List
- Deleting Junk Email
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Unit 8: Working With the Calendar
- Accessing the Calendar
- Changing the Calendar Arrangement
- Displaying Specific Dates
- Navigating Within a Calendar
- Changing the Current View
- Creating a Second Time Zone
- Removing a Time Zone
- Creating a New Calendar
- Working With Multiple Calendars
- Deleting a Calendar
- Sharing Calendars
- Understanding the Weather Bar
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Unit 9: People
- Understanding People View
- Understanding the Contact Form
- Viewing Your Contacts
- Creating a New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting a Contact Picture
- Adding Contacts to an Existing Company
- Printing Contact Details
- Deleting an Unwanted Contact
- Recovering a Deleted Contact
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Unit 10: Tasks
- Tasks and the To-Do List
- Creating Tasks
- Changing Task Views
- Sorting Tasks
- Working With Tasks
- Deleting Tasks
- Printing a Task List
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Unit 11: Getting Help
- Understanding How Help Works
- Using Tell Me
- Accessing the Help Window
- Navigating the Help Window
- Using Google to Get Help
- Using Smart Lookup
- Printing a Help Topic
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Training Packages
Related Courses
Course Reviews
(5.00 out of 5) Juliet C [ 25 March, 2021 ]
I enjoyed this course and learnt some interesting tips and tricks that I was not aware of. The instructor kept me engaged throughout the day.
(5.00 out of 5) Christine E [ 25 March, 2021 ]
This course provided me with some helpful tips with Outlook. I enjoyed the instructors style of teaching.
(4.90 out of 5) Christine B [ 02 March, 2020 ]
Very informative and gave me a better incite into how I can over come problems with people not replying to emails
(5.00 out of 5) Jo K [ 24 February, 2020 ]
Cathy was very helpful and would repeat the process if you didn't understand the first time. I would recommend this course to others.
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