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Outlook Beginner 2016 Course

(4.87 out of 5) 188 Student Reviews

About the Course

The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

  • $385 incl GST
  • Duration: 1 Days
  • Max. Class Size: 10
  • Avg. Class Size: 5
  • Study Mode: In Class Live Online
  • Level: Beginner
  • Times: 9.00am - 5.00pm approx
  • Download Course PDF
  • Enquire Book Now
    Pay later

Online Live - Course Dates

  • Online Live Class Dates

    Classes scheduled on demand in Online Live

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • To inquire about Live Online Classes, please

    Call 1300 888 724

In-Class - Course Dates

  • Sydney Class Dates

    Book Now

    Level 11, 32 Walker Street, North Sydney , NSW 2060

    10 Aug 20 Mon
    17 Sep 20 Thu
    19 Oct 20 Mon
    26 Nov 20 Thu
    11 Jan 21 Mon
    18 Feb 21 Thu
    23 Mar 21 Tue
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    20 Jul 20 Mon
    27 Aug 20 Thu
    01 Oct 20 Thu
    04 Nov 20 Wed
    07 Dec 20 Mon
    14 Jan 21 Thu
    15 Feb 21 Mon
    25 Mar 21 Thu
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    12 Aug 20 Wed
    21 Sep 20 Mon
    05 Nov 20 Thu
    14 Dec 20 Mon
    28 Jan 21 Thu
    08 Mar 21 Mon
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    12 Aug 20 Wed
    21 Sep 20 Mon
    02 Nov 20 Mon
    10 Dec 20 Thu
    15 Feb 21 Mon
    29 Mar 21 Mon
    13 May 21 Thu
    21 Jun 21 Mon
  • Canberra Class Dates

    Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

See more

Unit 2: Getting Started With Outlook

  • Understanding Outlook 2016
  • Starting Outlook From the Desktop
  • Common Outlook 2016 Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

See more

Unit 3: Sending Email

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

See more

Unit 4: Receiving Email

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

See more

Unit 5: Working With Attachments

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

See more

Unit 6: Flagging Messages

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

See more

Unit 7: Junk Email

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

See more

Unit 8: Working With the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

See more

Unit 9: People

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

See more

Unit 10: Tasks

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

See more

Unit 11: Getting Help

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

See more

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

Enquire Book Now
Pay later

Related Courses

Course Reviews

(4.90 out of 5) Christine B [ 02 March, 2020 ]
Very informative and gave me a better incite into how I can over come problems with people not replying to emails
(5.00 out of 5) Jo K [ 24 February, 2020 ]
Cathy was very helpful and would repeat the process if you didn't understand the first time. I would recommend this course to others.
(4.50 out of 5) Sally R [ 20 January, 2020 ]
This is my second course with Jay. I find him so patient and explains things so well. He is helpful and very knowledgeable. I understand its a beginner course but found it quite basic.
(3.90 out of 5) Candy R [ 20 January, 2020 ]
Appreciate the small class size. Instructor very easy to understand and helpful with questions. Course content excellent.

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Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

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Microsoft Package


Save $385


Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft Office course for
FREE!


For more info please

Call 1300 888 724


Enquire Book Now
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