1300 888 724 8.30am to 5:30pm AEST (Mon-Fri) info@dynamicwebtraining.com.au

Outlook Beginner 2016 Course

(4.93 out of 5) 51 Student Reviews

About the Course

The Outlook 2016 Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2016.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

Course Dates

  • Sydney Class Dates

    Book Now

    Level 11, 32 Walker Street, North Sydney , NSW 2060

    27 Feb 18 Tue
    03 Apr 18 Tue
    10 May 18 Thu
    13 Jun 18 Wed
    16 Jul 18 Mon
    23 Aug 18 Thu
    25 Sep 18 Tue
  • Melbourne Class Dates

    Book Now

    Level 12, 379 Collins Street, Melbourne , VIC 3000

    22 Feb 18 Thu
    28 Mar 18 Wed
    30 Apr 18 Mon
    07 Jun 18 Thu
    09 Jul 18 Mon
    16 Aug 18 Thu
    17 Sep 18 Mon
  • Brisbane Class Dates

    Book Now

    Level 6, 371 Queen Street, Brisbane , QLD 4000

    05 Apr 18 Thu
    14 May 18 Mon
    27 Jun 18 Wed
    06 Aug 18 Mon
    20 Sep 18 Thu
  • Adelaide Class Dates

    Book Now

    19 Young Street, Adelaide , SA 5000

    01 Mar 18 Thu
    12 Apr 18 Thu
    21 May 18 Mon
    03 Jul 18 Tue
    16 Aug 18 Thu
    26 Sep 18 Wed
  • Perth Class Dates

    Book Now

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    28 Mar 18 Wed
  • Canberra Class Dates

    Level 1, 33 Ainslie Place, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

See more

Unit 2: Getting Started With Outlook

  • Understanding Outlook 2016
  • Starting Outlook From the Desktop
  • Common Outlook 2016 Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

See more

Unit 3: Sending Email

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

See more

Unit 4: Receiving Email

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

See more

Unit 5: Working With Attachments

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

See more

Unit 6: Flagging Messages

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

See more

Unit 7: Junk Email

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

See more

Unit 8: Working With the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

See more

Unit 9: People

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

See more

Unit 10: Tasks

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

See more

Unit 11: Getting Help

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

See more

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

Enquire Book Now
Pay later

Related Courses

Course Reviews

(5.00 out of 5) Gary B [ 22 January, 2018 ]
Mandy was a fun & informative presenter. I learn't quite a bit even though I have been using Outlook for a few years.
(4.90 out of 5) Joseph G [ 22 January, 2018 ]
Particularly non intimidating and accommodating of the various levels of experience. Friendly manner equal to professional delivery.
(5.00 out of 5) Debbie P [ 18 January, 2018 ]
This is the 3rd course that I have attended with Dynamic Web Training and I have learned a lot and picked up many tips. I have enjoyed the course.
(5.00 out of 5) Luke G [ 15 January, 2018 ]
A good introduction course for beginners to outlook. Our instructor Danielle was very helpful, polite and well mannered.

Enquire Now

Fill in your details to have a training consultant contact you to discuss your training needs.

Your details

Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724

Back to Top