1300 888 724

8.30am to 5:30pm AEST (Mon-Fri)

Outlook Beginner 2010 Course

(4.84 out of 5) 162 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2010.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Related Courses:

Course Details

Course Dates

  • Sydney Class Dates

    Book Now

    Level 11, 32 Walker Street, North Sydney , NSW 2060

    09 Oct 17 Mon
    13 Nov 17 Mon
    19 Dec 17 Tue
    22 Jan 18 Mon
    27 Feb 18 Tue
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    05 Oct 17 Thu
    08 Nov 17 Wed
    11 Dec 17 Mon
    18 Jan 18 Thu
    22 Feb 18 Thu
    28 Mar 18 Wed
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    03 Oct 17 Tue
    15 Nov 17 Wed
    11 Jan 18 Thu
    19 Feb 18 Mon
    05 Apr 18 Thu
    14 May 18 Mon
    27 Jun 18 Wed
  • Adelaide Class Dates

    Book Now

    19 Young Street, Adelaide , SA 5000

    12 Oct 17 Thu
    21 Nov 17 Tue
    15 Jan 18 Mon
    01 Mar 18 Thu
    12 Apr 18 Thu
    21 May 18 Mon
  • Canberra Class Dates

    Level 1, 33 Ainslie Place, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

See topics

  • How Email Works
  • Email Addresses
  • The Benefits Of Email
  • Email Etiquette
  • Emails And Viruses
  • Digital Signatures

Unit 2: Outlook 2010 Basics

See topics

  • Understanding Outlook 2010
  • Starting Outlook
  • Common Outlook 2010 Screen Elements
  • Using The Ribbon
  • Using Ribbon KeyTips
  • Minimising The Ribbon
  • Understanding The Backstage View
  • Accessing The Backstage View
  • Understanding The Quick Access Toolbar
  • Adding Commands To The QAT
  • Navigating To Outlook Features
  • The Navigation Pane
  • The To Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The Contacts Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Exiting Outlook

Unit 3: Sending Email

See topics

  • Email In Outlook
  • How Outlook Mail Works
  • Composing An Email Message
  • The Message Window
  • Creating A New Message
  • Checking The Spelling
  • Adding An Attachment To A Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending The Message
  • Creating An AutoSignature
  • Using An AutoSignature
  • Removing An AutoSignature
  • Sending A Courtesy Copy
  • Sending A Blind Copy

Unit 4: Receiving Email

See topics

  • Understanding The Inbox
  • Retrieving Email
  • Opening An Outlook Data File
  • Adjusting The Message View
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages In A Conversation
  • Replying To A Message
  • Replying To A Message In A Conversation
  • Replying To All Messages
  • Replying Without The Original Message
  • Adding Comments To Replies
  • Getting Replies Sent To Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages As Unread

Unit 5: Working With Attachments

See topics

  • Understanding Message Attachments
  • Inserting A File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving A Message Attachment
  • Opening A Message Attachment

Unit 6: Flagging Messages

See topics

  • About Flags And Reminders
  • Flagging Messages In A Message List
  • Sending A Message With A Flag
  • Adding A Quick Click Flag
  • Adding A Reminder To Your Messages
  • Removing A Flag

Unit 7: Junk Email

See topics

  • Spamming And Junk Email
  • Phishing And Junk Email
  • Understanding Junk Email Options
  • Marking Messages As Junk Mail
  • Marking Messages As Safe
  • Managing The Senders Lists
  • Importing A Blocked Senders List
  • Exporting A Blocked Senders List
  • Deleting Junk Email

Unit 8: Working With The Calendar

See topics

  • Accessing The Calendar
  • Changing The Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within A Calendar
  • Changing The Current View
  • Creating A Second Time Zone
  • Removing A Time Zone
  • Creating A New Calendar
  • Deleting A Calendar
  • Sharing Calendars
  • Working With Multiple Calendars

Unit 9: Contacts

See topics

  • Understanding The Contact Form
  • Understanding Electronic Business Cards
  • Viewing Your Contacts
  • Creating A New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting A Contact Picture
  • Adding Contacts For An Existing Company
  • Changing A Business Card Layout
  • Deleting An Unwanted Contact
  • Recovering A Deleted Contact
  • Printing Contact Details

Unit 10: Tasks

See topics

  • Viewing Tasks
  • Creating Simple Tasks
  • Typing Tasks Directly
  • Changing Task Views
  • Sorting Tasks
  • Completing Tasks
  • Deleting Tasks
  • Printing A Task List

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Reviews

(5.00 out of 5) Daniel P [ 08 September, 2016 ]
Great Knowledge Instructor that can efficiently impart subject knowledge to all levels of competency. Can highly recommend Mandy for any future courses.
(5.00 out of 5) Nicole M [ 10 August, 2016 ]
A thoroughly enjoyable course. Cath happily explained all steps during the course and our questions didn't drive her crazy (or at least I think they didn't)!
(5.00 out of 5) Lynn P [ 10 August, 2016 ]
Very happy with this course. Went at a good speed and instructor more than willing to answer any question.
(5.00 out of 5) Liezel R [ 10 August, 2016 ]
This was minute for minute the best computer training I have ever had. Not only was the course material amazing, Cath was just the best teacher. Thank you

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FREE!


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