Microsoft Outlook 2003 Level 2
Outlook 2003 users can improve their skills, and better organise e-mail, schedule meetings with colleagues, manage contact information, and create task requests for others to perform.
Quick Facts
Duration: 1 Days
Class Size: 10
Level: Int / Adv
Times: 9.00am to 5.00pm approx
Other Outlook 2003 Courses:
About the Course
This 1 day course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2003 more effectively, including advanced formatting and organisation of emails, taking control of junk mail, customising views and use other special features.
Who should do this course?
This course is intended for people using Outlook already who wish to take advantage of some of the more advanced organization features.
Prerequisites
Participants should have completed the Outlook 2007 Level 1 course or have equivalent knowledge prior to commencing this course.
Course Units
- Unit 1: Editing Messages
- - Copying Text Within a Message
- - Copying Text Between Messages
- - Copying From Another Source
- - Deleting Text
- - Removing an Attachment
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- Unit 2: Organising Messages
- - Creating a Message Folder
- - Moving Messages
- - Copying Messages
- - Deleting Messages
- - Recovering Messages
- - Working with Favourite Folders
- - Deleting Message Folders
- - Recovering Deleted Folders
- - Emptying Deleted Items
- - Archiving Messages
- - Recovering Archived Messages
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- Unit 3: Searching
- - Using Instant Search
- - Expanding the Search
- - Search Query Syntax
- - Search Query Syntax ñ Dates and Size
- - Using Recent Searches
- - Searching the Desktop
- - Search Options
- - Searching Other Outlook Items
- - Using a Search Folder
- - Adding a Predefined Search Folder
- - Customising Predefined Search Folders
- - Creating a Custom Search Folder
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- Unit 4: Working with Views
- - Using a Custom View
- - Arranging Messages Within a View
- - Sorting Messages Within a View
- - Working with Columns in a View
- - Formatting Columns in a View
- - Creating a Custom View
- - Adding a Filter to a Custom View
- - Deleting a Custom View
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- Unit 5: Colour Categories
- - Creating a New Colour Category
- - Assigning a Colour Category
- - Assigning a Quick Click Category
- - Finding Messages with Categories
- - Removing Categories From Messages
- - Deleting a Colour Category
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- Unit 6: Working with Rules
- - About Rules
- - Creating a New Rule From a Template
- - Selecting the Rule Conditions
- - Selecting the Rule Actions
- - Selecting the Rule Exceptions
- - Naming And Reviewing the Rule
- - Testing the Rule
- - Managing Existing Rules
- - Deleting a Rule
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- Unit 7: Email Techniques
- - Effective Email Management
- - Recalling a Sent Message
- - Printing a Message
- - Printing a Message List
- - Message Formats
- - Changing the Message Format
- - Choosing Themes or Stationery
- - Applying a Theme or Stationery to a Message
- - Turning Themes or Stationery off
- - Applying an Office Theme
- - Saving a Message Draft
- - Using a Saved Message
- - Sending a Voting Message
- - Responding to a Voting Message
- - Tracking Voting Responses
- - Configuring Send And Receive
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- Unit 8: Appointments And Events
- - Scheduling a Meeting
- - Scheduling an Appointment Using Click to Add
- - Scheduling Using the Appointment Window
- - Rescheduling an Appointment to Another Day
- - Creating Recurring Appointments
- - Changing Recurring Appointments
- - Printing your Calendar
- - Scheduling Free And Busy Times
- - Categorising Activities
- - Deleting Activities
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- Unit 9: Scheduling Meetings
- - Scheduling a Meeting
- - About Meeting Response Options
- - Responding to Meeting Requests
- - Tracking Meeting Responses
- - Changing a Meeting
- - Adding or Removing Attendees
- - Preventing Responses
- - Cancelling a Meeting
- - The Scheduling Assistant
- - Using the Scheduling Assistant
- - Viewing Calendars Using Group Schedules
- - Saving a Calendar As a Web Page
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- Unit 10: Managing Contacts
- - Emailing a Contact
- - Adding a Contact From an Email
- - Sending an Electronic Business Card
- - Receiving an Electronic Business Card
- - Creating a Distribution List
- - Using a Distribution List
- - Using a Partial Distribution List
- - Deleting Members From a Distribution List
- - Setting Contact Activity Options
- - Manually Recording Contact Encounters
- - Recording Timed Encounters
- - Reviewing Contact Encounters
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- Unit 11: Task Requests
- - How Task Requests Work
- - Creating a Task Request
- - Responding to a Task Request
- - Completing an Assigned Task
- - Viewing Updated Task Requests
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Upcoming Courses
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Sydney
Level 11, 32 Walker Street
North Sydney
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Date: upon demand
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Melbourne
Level 12, 379 Collins Street
Melbourne
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Date: upon demand
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Brisbane
C/- Support Technology, Level 6, 371 Queen Street
Brisbane
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Date: upon demand
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Canberra
C/O Atlas Business Services, 21 Barry Drive
Turner
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Date: upon demand
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Adelaide
C/- Mindfull Computer & Seminar, Level 4, 74 Pirie Street
Adelaide
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Date: upon demand
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Perth
C/- Lansen Consulting Pty Ltd, Level 1, 484 Albany Highway
Victoria Park
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Date: upon demand
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Duration: 1 Days
Class Size: 10
Level: Int / Adv
Times: 9.00am to 5.00pm approx
