About the Course
This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.
Who should do this course?
This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.
Prerequisites
Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.
Online Live - Course Dates
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Online Live Class Dates
Book Now04 Mar 21 Thu Online Live 09 Apr 21 Fri Online Live 14 May 21 Fri Online Live 16 Jun 21 Wed Online Live 23 Jul 21 Fri Online Live 26 Aug 21 Thu Online Live 28 Sep 21 Tue Online Live -
To inquire about Online Live Classes, please
Call 1300 888 724
In-Class - Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
19 Feb 21 Fri Classroom 04 Mar 21 Thu Online Live 24 Mar 21 Wed Classroom 09 Apr 21 Fri Online Live 30 Apr 21 Fri Classroom 14 May 21 Fri Online Live 08 Jun 21 Tue Classroom 16 Jun 21 Wed Online Live 14 Jul 21 Wed Classroom 23 Jul 21 Fri Online Live 17 Aug 21 Tue Classroom 26 Aug 21 Thu Online Live 24 Sep 21 Fri Classroom 28 Sep 21 Tue Online Live -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
16 Feb 21 Tue Classroom 04 Mar 21 Thu Online Live 26 Mar 21 Fri Classroom 09 Apr 21 Fri Online Live 27 Apr 21 Tue Classroom 14 May 21 Fri Online Live 04 Jun 21 Fri Classroom 16 Jun 21 Wed Online Live 06 Jul 21 Tue Classroom 23 Jul 21 Fri Online Live 13 Aug 21 Fri Classroom 26 Aug 21 Thu Online Live 14 Sep 21 Tue Classroom 28 Sep 21 Tue Online Live -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
29 Jan 21 Fri Classroom 04 Mar 21 Thu Online Live 09 Mar 21 Tue Classroom 09 Apr 21 Fri Online Live 23 Apr 21 Fri Classroom 14 May 21 Fri Online Live 01 Jun 21 Tue Classroom 16 Jun 21 Wed Online Live 16 Jul 21 Fri Classroom 23 Jul 21 Fri Online Live 24 Aug 21 Tue Classroom 26 Aug 21 Thu Online Live 28 Sep 21 Tue Online Live
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Canberra Class Dates
Book NowLevel 4, 54 Marcus Clarke Street, Canberra , ACT 2601
04 Mar 21 Thu Online Live 09 Apr 21 Fri Online Live 14 May 21 Fri Online Live 16 Jun 21 Wed Online Live 23 Jul 21 Fri Online Live 26 Aug 21 Thu Online Live 28 Sep 21 Tue Online Live -
Adelaide Class Dates
Book Now19 Young Street, Adelaide , SA 5000
23 Feb 21 Tue Classroom 04 Mar 21 Thu Online Live 30 Mar 21 Tue Classroom 09 Apr 21 Fri Online Live 14 May 21 Fri Classroom 14 May 21 Fri Online Live 16 Jun 21 Wed Online Live 22 Jun 21 Tue Classroom 23 Jul 21 Fri Online Live 20 Aug 21 Fri Classroom 26 Aug 21 Thu Online Live 28 Sep 21 Tue Online Live -
Perth Class Dates
Book NowLevel 1, 140 St Georges Terrace, Perth , WA 6000
04 Mar 21 Thu Online Live 09 Apr 21 Fri Online Live 14 May 21 Fri Online Live 16 Jun 21 Wed Online Live 23 Jul 21 Fri Online Live 26 Aug 21 Thu Online Live 28 Sep 21 Tue Online Live
Course Units
Expand full topic list
Unit 1: Editing Messages
- Copying Text Within a Message
- Copying Text Between Messages
- Copying From Another Source
- Deleting Text
- Removing an Attachment
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Unit 2: Organising Messages
- Creating a Message Folder
- Moving Messages
- Copying Messages
- Deleting Messages
- Recovering Deleted Messages
- Cleaning Up Conversations
- Working With Favourites
- Deleting Message Folders
- Recovering Deleted Folders
- Emptying Deleted Items
- Automating Common Tasks With Quick Steps
- Customising a Default Quick Step
- Creating a Quick Step
- Using Quick Steps
- Archiving Messages
- Recovering Archived Messages
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Unit 3: Searching
- Using Instant Search
- Expanding the Search
- Search Query Syntax
- Search Query Syntax Dates and Size
- Using Recent Searches
- Search Options
- Searching Other Outlook Items
- Using a Search Folder
- Customising Predefined Search Folders
- Creating a Custom Search Folder
See more
Unit 4: Working With Views
- Changing the Current View
- Arranging Messages Within a View
- Sorting Messages Within a View
- Working With Columns in a View
- Formatting Columns in a View
- Creating a Custom View
- Adding a Filter to a Custom View
- Deleting a Custom View
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Unit 5: Colour Categories
- Creating a New Colour Category
- Assigning a Colour Category
- Finding Messages With Categories
- Removing Categories From Messages
- Deleting a Colour Category
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Unit 6: Working With Rules
- About Rules
- Creating a New Rule From a Template
- Selecting the Rule Conditions
- Selecting the Rule Actions
- Selecting the Rule Exceptions
- Naming and Reviewing the Rule
- Testing the Rule
- Managing Existing Rules
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Unit 7: Email Techniques
- Applying a Theme
- Saving a Message Draft
- Using a Saved Message
- Sending a Voting Message
- Responding to a Voting Message
- Tracking Voting Responses
- Sending Automatic Responses
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Unit 8: Appointments and Events
- Quickly Scheduling an Appointment
- Scheduling Using the Appointment Window
- Rescheduling an Appointment to Another Day
- Rescheduling an Appointment to Another Time
- Creating Recurring Appointments
- Changing Recurring Appointments
- Scheduling an Event
- Scheduling Free and Busy Times
- Categorising Activities
- Printing Your Calendar
- Deleting Activities
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Unit 9: Scheduling Meetings
- Scheduling a Meeting
- Meeting Response Options
- Responding to Meeting Requests
- Tracking Meeting Responses
- Changing a Meeting
- Adding or Removing Attendees
- Preventing Responses
- Cancelling a Meeting
- The Scheduling Assistant
- Using the Scheduling Assistant
- Scheduling Meetings Using Calendar Groups
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Unit 10: Managing Contacts
- Adding a Contact From an Email
- Pinning a Contact to Favourites
- Contacting a Contact
- Contacting a Contact From the People Peek
- Forwarding Contacts
- Creating a Contact Group
- Using a Contact Group
- Using a Partial Contact Group
- Deleting Members From a Contact Group
- Linking Contacts
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Unit 11: Task Requests
- How Task Requests Work
- Creating a Task Request
- Responding to a Task Request
- Completing an Assigned Task
- Viewing Updated Task Requests
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Training Packages
Related Courses
Course Reviews
(5.00 out of 5) Miki P [ 12 January, 2021 ]
The Outlook Advanced course presented by Jill was great. It was very thorough and went through functions which I would have not have come across on my own. I feel as though I can more efficiently operate the Outlook application going forward.
(5.00 out of 5) Todd H [ 10 November, 2020 ]
Very knowledgeable trainer.. no technical jargon.. great examples.. well-paced and organised. Would highly reccomend.
(5.00 out of 5) Emily F [ 23 October, 2020 ]
Having already completed Advanced Microsoft Training however I think this was a really good refresher for me and Paul was very informative and helpful.
(4.80 out of 5) Liz B [ 23 October, 2020 ]
Great training again with Paul. Very informative, inclusive, easy to follow and understand. Makes the training interactive and enjoyable as well!
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