About the Course
This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.
Who should do this course?
This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.
Prerequisites
Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.
Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
07 Aug 21 Sat Online Live 24 Aug 21 Tue Online Live 24 Sep 21 Fri Classroom 28 Sep 21 Tue Online Live 26 Oct 21 Tue Classroom 05 Nov 21 Fri Online Live 03 Dec 21 Fri Classroom 07 Dec 21 Tue Online Live 14 Jan 22 Fri Online Live 18 Jan 22 Tue Classroom 08 Feb 22 Tue Online Live 25 Feb 22 Fri Classroom 11 Mar 22 Fri Online Live 29 Mar 22 Tue Classroom -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
07 Aug 21 Sat Online Live 24 Aug 21 Tue Online Live 14 Sep 21 Tue Classroom 28 Sep 21 Tue Online Live 22 Oct 21 Fri Classroom 05 Nov 21 Fri Online Live 30 Nov 21 Tue Classroom 07 Dec 21 Tue Online Live 12 Jan 22 Wed Classroom 14 Jan 22 Fri Online Live 08 Feb 22 Tue Online Live 18 Feb 22 Fri Classroom 11 Mar 22 Fri Online Live 22 Mar 22 Tue Classroom -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
07 Aug 21 Sat Online Live 24 Aug 21 Tue Classroom 24 Aug 21 Tue Online Live 28 Sep 21 Tue Online Live 08 Oct 21 Fri Classroom 05 Nov 21 Fri Online Live 16 Nov 21 Tue Classroom 07 Dec 21 Tue Online Live 14 Jan 22 Fri Classroom 14 Jan 22 Fri Online Live 08 Feb 22 Tue Online Live 22 Feb 22 Tue Classroom 11 Mar 22 Fri Online Live
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Canberra Class Dates
Book NowLevel 4, 54 Marcus Clarke Street, Canberra , ACT 2601
07 Aug 21 Sat Online Live 24 Aug 21 Tue Online Live 28 Sep 21 Tue Online Live 05 Nov 21 Fri Online Live 07 Dec 21 Tue Online Live 14 Jan 22 Fri Online Live 08 Feb 22 Tue Online Live 11 Mar 22 Fri Online Live -
Adelaide Class Dates
Book Now19 Young Street, Adelaide , SA 5000
07 Aug 21 Sat Online Live 20 Aug 21 Fri Classroom 24 Aug 21 Tue Online Live 28 Sep 21 Tue Online Live 12 Oct 21 Tue Classroom 05 Nov 21 Fri Online Live 07 Dec 21 Tue Online Live 10 Dec 21 Fri Classroom 14 Jan 22 Fri Online Live 01 Feb 22 Tue Classroom 08 Feb 22 Tue Online Live 11 Mar 22 Fri Online Live 01 Apr 22 Fri Classroom -
Perth Class Dates
Book NowLevel 1, 140 St Georges Terrace, Perth , WA 6000
07 Aug 21 Sat Online Live 24 Aug 21 Tue Online Live 28 Sep 21 Tue Online Live 05 Nov 21 Fri Online Live 07 Dec 21 Tue Online Live 14 Jan 22 Fri Online Live 08 Feb 22 Tue Online Live 11 Mar 22 Fri Online Live
Course Units
Expand full topic list
Unit 1: Editing Messages
- Copying Text Within a Message
- Copying Text Between Messages
- Copying From Another Source
- Deleting Text
- Removing an Attachment
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Unit 2: Organising Messages
- Creating a Message Folder
- Moving Messages
- Copying Messages
- Deleting Messages
- Recovering Deleted Messages
- Cleaning Up Conversations
- Working With Favourites
- Deleting Message Folders
- Recovering Deleted Folders
- Emptying Deleted Items
- Automating Common Tasks With Quick Steps
- Customising a Default Quick Step
- Creating a Quick Step
- Using Quick Steps
- Archiving Messages
- Recovering Archived Messages
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Unit 3: Searching
- Using Instant Search
- Expanding the Search
- Search Query Syntax
- Search Query Syntax Dates and Size
- Using Recent Searches
- Search Options
- Searching Other Outlook Items
- Using a Search Folder
- Customising Predefined Search Folders
- Creating a Custom Search Folder
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Unit 4: Working With Views
- Changing the Current View
- Arranging Messages Within a View
- Sorting Messages Within a View
- Working With Columns in a View
- Formatting Columns in a View
- Creating a Custom View
- Adding a Filter to a Custom View
- Deleting a Custom View
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Unit 5: Colour Categories
- Creating a New Colour Category
- Assigning a Colour Category
- Finding Messages With Categories
- Removing Categories From Messages
- Deleting a Colour Category
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Unit 6: Working With Rules
- About Rules
- Creating a New Rule From a Template
- Selecting the Rule Conditions
- Selecting the Rule Actions
- Selecting the Rule Exceptions
- Naming and Reviewing the Rule
- Testing the Rule
- Managing Existing Rules
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Unit 7: Email Techniques
- Applying a Theme
- Saving a Message Draft
- Using a Saved Message
- Sending a Voting Message
- Responding to a Voting Message
- Tracking Voting Responses
- Sending Automatic Responses
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Unit 8: Appointments and Events
- Quickly Scheduling an Appointment
- Scheduling Using the Appointment Window
- Rescheduling an Appointment to Another Day
- Rescheduling an Appointment to Another Time
- Creating Recurring Appointments
- Changing Recurring Appointments
- Scheduling an Event
- Scheduling Free and Busy Times
- Categorising Activities
- Printing Your Calendar
- Deleting Activities
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Unit 9: Scheduling Meetings
- Scheduling a Meeting
- Meeting Response Options
- Responding to Meeting Requests
- Tracking Meeting Responses
- Changing a Meeting
- Adding or Removing Attendees
- Preventing Responses
- Cancelling a Meeting
- The Scheduling Assistant
- Using the Scheduling Assistant
- Scheduling Meetings Using Calendar Groups
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Unit 10: Managing Contacts
- Adding a Contact From an Email
- Pinning a Contact to Favourites
- Contacting a Contact
- Contacting a Contact From the People Peek
- Forwarding Contacts
- Creating a Contact Group
- Using a Contact Group
- Using a Partial Contact Group
- Deleting Members From a Contact Group
- Linking Contacts
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Unit 11: Task Requests
- How Task Requests Work
- Creating a Task Request
- Responding to a Task Request
- Completing an Assigned Task
- Viewing Updated Task Requests
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Training Packages
Related Courses
Course Reviews
(4.20 out of 5) Jenny C [ 23 July, 2021 ]
Very useful. First time I've done an online training course, Wayne did a great job of keeping participants engaged, touching base regularly to ensure we were following, had understood the concepts etc. Very helpful with my individual questions after the completion of the session. Thank you!
(4.80 out of 5) Kate K [ 06 July, 2021 ]
Really enjoyed the course. Explained very well in great detail by Jay and everything was covered in what I needed to know and more. Comprehensive course with a lot of content but moved very quickly and efficiently.
(5.00 out of 5) Annette C [ 06 July, 2021 ]
This course was very practically presented. We touched on but didnt waste time on tasks/concepts that were outdated or unecessary. We were able to spend time on subjects that were important to us and to discuss various options and ways of achieving an aim.
(4.00 out of 5) Kathryn H [ 16 June, 2021 ]
I really enjoyed the details regarding calendar and tasks. Also the different configurations.
I am a learned that has always been in a classroom to be educated on the content. This was my first time in the online learning environment and would do this again and recommend this to other people
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