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Outlook 2016 Advanced Course

(4.90 out of 5) 24 Student Reviews

About the Course

This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.

Course Benefits

  • FREE Re-sit up to 8 months
  • FREE eMail Support
  • Certified Expert Trainers
  • Printed Course Manual
  • Certificate of Completion
  • Small Class Sizes
  • Hands-on Training Methods
  • Fully Set-Up Computer Labs

Quick Facts

$ 385 incl GST

Duration: 1 Days

Max. 10

Avg. 5

Advanced

Times: 9.00am - 5.00pm approx

Course Dates

01 Aug 17Tue

08 Sep 17Fri

10 Oct 17Tue

14 Nov 17Tue

20 Dec 17Wed

Address

Level 11,
32 Walker Street,
North Sydney , NSW 2060

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28 Jul 17Fri

31 Aug 17Thu

06 Oct 17Fri

09 Nov 17Thu

12 Dec 17Tue

More Dates

Address

Level 12
379 Collins Street,
Melbourne , VIC 3000

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25 Aug 17Fri

04 Oct 17Wed

16 Nov 17Thu

12 Jan 18Fri

20 Feb 18Tue

Address

C/O Support Technology
Level 6, 371 Queen Street,
Brisbane , QLD 4000

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Upon demand

This course is currently upon demand in Canberra

Address

C/O Atlas Business Services
Level 1, 33 Ainslie Place,
Canberra , ACT 2601

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29 Aug 17Tue

13 Oct 17Fri

22 Nov 17Wed

16 Jan 18Tue

02 Mar 18Fri

Address

C/O The International Visualisation Centre (IVC)
19 Young Street,
Adelaide , SA 5000

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Upon demand

This course is currently upon demand in Perth

Address

C/O Saxons Training Facilities
Level 1, 140 St Georges Terrace,
Perth , WA 6000

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Please Join the waiting list and We'll notify you when a new class is scheduled or if a place becomes available.

Course Units

Expand full topic list

Unit 1: Editing Messages

See topics

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

Unit 2: Organising Messages

See topics

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

See topics

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

Unit 4: Working With Views

See topics

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

Unit 5: Colour Categories

See topics

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

Unit 6: Working With Rules

See topics

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

Unit 7: Email Techniques

See topics

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments and Events

See topics

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

See topics

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

See topics

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

Unit 11: Task Requests

See topics

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

Reviews

(5.00 out of 5) Carmine V [ 20 July, 2017 ]
I thoroughly enjoyed the course. I currently work as an IT Support Officer and even though I have supported Outlook for several years, today I picked up extra handy tips that I can pass on to my User's if need be. Jill was an excellent instructor and she kept me engaged for the whole day!
(5.00 out of 5) Chris S [ 14 July, 2017 ]
great, thanks

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(4.90 out of 5) Gail L [ 14 July, 2017 ]
Well paced, covered aspects advertised, lots of time to ask questions.
(4.40 out of 5) Amanda T [ 23 June, 2017 ]
Found it valuable with some great time saving tips.

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You can also Book Online or call us on 1300 888 724

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