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Outlook Advanced 2016 Course

(4.90 out of 5) 39 Student Reviews

About the Course

This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.

Related Course:

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    10 Oct 17 Tue
    14 Nov 17 Tue
    20 Dec 17 Wed
    23 Jan 18 Tue
    28 Feb 18 Wed
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    06 Oct 17 Fri
    09 Nov 17 Thu
    12 Dec 17 Tue
    19 Jan 18 Fri
    23 Feb 18 Fri
    29 Mar 18 Thu
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    04 Oct 17 Wed
    16 Nov 17 Thu
    12 Jan 18 Fri
    20 Feb 18 Tue
    06 Apr 18 Fri
    15 May 18 Tue
    28 Jun 18 Thu
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    13 Oct 17 Fri
    22 Nov 17 Wed
    16 Jan 18 Tue
    02 Mar 18 Fri
    13 Apr 18 Fri
    22 May 18 Tue
  • Perth Class Dates

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    Level 1, 140 St Georges Terrace, Perth , WA 6000

    13 Oct 17 Fri
  • Canberra Class Dates

    Level 1, 33 Ainslie Place, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Editing Messages

See topics

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

Unit 2: Organising Messages

See topics

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

See topics

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

Unit 4: Working With Views

See topics

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

Unit 5: Colour Categories

See topics

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

Unit 6: Working With Rules

See topics

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

Unit 7: Email Techniques

See topics

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments and Events

See topics

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

See topics

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

See topics

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

Unit 11: Task Requests

See topics

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Reviews

(4.90 out of 5) Anne K [ 08 September, 2017 ]
It was good to go over some of what was taught/discussed the day before as well as get a more thorough understanding of how to get the full use out of Outlook and all the different tools in outlook
(5.00 out of 5) KRISTA L [ 31 August, 2017 ]
Very helpful, the tips & tricks and additional insights were the most valueable as user knowledge was already quite high.
(5.00 out of 5) Tien T [ 31 August, 2017 ]
This course was very informative as to the multiple available functions. The facilitator was very knowledgeable in Outlook and ably assist the participants on through the different areas. I took away with me many useful tips and quick steps which will assist me with getting things done faster.
(4.90 out of 5) Andrew S [ 31 August, 2017 ]
I have been using Outlook for many years but this provided a thorough walk-through of the advanced features, including a number that I have not used before. It gave me a few ideas for using new and more complex capabilities.

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