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Outlook Advanced 2016 Course

(4.83 out of 5) 190 Student Reviews

About the Course

This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    17 Jan 20 Fri
    18 Feb 20 Tue
    27 Mar 20 Fri
    29 Apr 20 Wed
    03 Jun 20 Wed
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    21 Jan 20 Tue
    03 Mar 20 Tue
    09 Apr 20 Thu
    12 May 20 Tue
    19 Jun 20 Fri
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    14 Jan 20 Tue
    25 Feb 20 Tue
    07 Apr 20 Tue
    22 May 20 Fri
    30 Jun 20 Tue
    14 Aug 20 Fri
    22 Sep 20 Tue
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    31 Jan 20 Fri
    27 Feb 20 Thu
    09 Apr 20 Thu
    19 May 20 Tue
    03 Jul 20 Fri
    13 Aug 20 Thu
    22 Sep 20 Tue
  • Canberra Class Dates

    Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Editing Messages

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

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Unit 2: Organising Messages

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

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Unit 3: Searching

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

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Unit 4: Working With Views

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

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Unit 5: Colour Categories

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

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Unit 6: Working With Rules

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

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Unit 7: Email Techniques

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

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Unit 8: Appointments and Events

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

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Unit 9: Scheduling Meetings

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

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Unit 10: Managing Contacts

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

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Unit 11: Task Requests

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

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Training Packages

Microsoft Training Package

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$ 770 incl GST

(You save $385)

Duration

3 days

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Course Reviews

(4.00 out of 5) Madison S [ 26 November, 2019 ]
The course was very informative, Jill was lovely. I would come back to do a similar course in excel.
(4.00 out of 5) Cathy M [ 26 November, 2019 ]
The course was enjoyable and even though I am experienced Outlook user - I did pick up some valuable new tips. Thank you.
(4.50 out of 5) Guo [ 26 November, 2019 ]
The lecture provided fantastic and useful demonstration for all the important concepts of Outlook Software. I strongly recommend this course to all students.
(5.00 out of 5) Jodi D [ 12 November, 2019 ]
I found this extremely helpful. I have learnt so much about Outlook that I didn't know I didn't know! Cath was very patient and thorough. She has the most beautiful manner and voice. I would highly recommend this course as it really shows you how much we under utilise Outlook. Would definitely love to have another course with Cath.

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You can also Book Online or call us on 1300 888 724

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Save $385


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