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Outlook Advanced 2016 Course

(4.85 out of 5) 162 Student Reviews

About the Course

This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.

Course Details

Course Dates

  • Sydney Class Dates

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    Level 11, 32 Walker Street, North Sydney , NSW 2060

    09 Jul 19 Tue
    16 Aug 19 Fri
    17 Sep 19 Tue
    25 Oct 19 Fri
    26 Nov 19 Tue
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    25 Jun 19 Tue
    02 Aug 19 Fri
    03 Sep 19 Tue
    11 Oct 19 Fri
    12 Nov 19 Tue
    20 Dec 19 Fri
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    12 Jul 19 Fri
    20 Aug 19 Tue
    04 Oct 19 Fri
    12 Nov 19 Tue
    14 Jan 20 Tue
    25 Feb 20 Tue
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    12 Jul 19 Fri
    23 Aug 19 Fri
    01 Oct 19 Tue
    17 Jan 20 Fri
    27 Feb 20 Thu
  • Canberra Class Dates

    Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Editing Messages

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

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Unit 2: Organising Messages

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

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Unit 3: Searching

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

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Unit 4: Working With Views

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

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Unit 5: Colour Categories

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

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Unit 6: Working With Rules

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

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Unit 7: Email Techniques

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

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Unit 8: Appointments and Events

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

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Unit 9: Scheduling Meetings

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

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Unit 10: Managing Contacts

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

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Unit 11: Task Requests

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

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Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

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Course Reviews

(5.00 out of 5) Christine M [ 31 May, 2019 ]
Instructor was very informative with all content that was covered. Answered all questions with ease.
(5.00 out of 5) Ruby P [ 16 April, 2019 ]
The course itself was very useful- certainly learnt a lot of new things and had certain things clarified which will really benefit me in my job. This is my 4th course at DWT and my 3rd with Cath and i really cannot fault her at all- wonderful trainer :)
(5.00 out of 5) Stacey W [ 22 March, 2019 ]
Today's advanced course was excellent. I give Paul 11/10 as a trainer. I'd love to come back and train with him again. His subject matter knowledge is incredible and his manner and delivery are highly professional yet relaxed and friendly. The amount of repetition was just right to refresh what I learned in the beginner course without covering too much of the same material.
(5.00 out of 5) Cassy M [ 22 March, 2019 ]
Course was very informative and productive. Valuable learnings ... rules, autotext, conditional formatting. will make a huge difference to my day to day business.

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Microsoft Package


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