About the Course
This Microsoft Outlook 2016 advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.
Who should do this course?
This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2016 including organising email messages, scheduling meetings, creating and managing task requests, and the like.
Prerequisites
Participants should have completed the Outlook 2016 Beginner course or have equivalent knowledge prior to commencing this course.
Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
02 Jun 22 Thu Online Live 10 Jun 22 Fri Classroom 29 Jun 22 Wed Online Live 13 Jul 22 Wed Classroom 05 Aug 22 Fri Online Live 19 Aug 22 Fri Classroom 09 Sep 22 Fri Online Live 20 Sep 22 Tue Classroom 11 Oct 22 Tue Online Live 28 Oct 22 Fri Classroom 17 Nov 22 Thu Online Live 29 Nov 22 Tue Classroom 20 Dec 22 Tue Online Live -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
02 Jun 22 Thu Online Live 03 Jun 22 Fri Classroom 29 Jun 22 Wed Online Live 05 Jul 22 Tue Classroom 05 Aug 22 Fri Online Live 12 Aug 22 Fri Classroom 09 Sep 22 Fri Online Live 16 Sep 22 Fri Classroom 11 Oct 22 Tue Online Live 27 Oct 22 Thu Classroom 17 Nov 22 Thu Online Live 09 Dec 22 Fri Classroom 20 Dec 22 Tue Online Live -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
02 Jun 22 Thu Online Live 29 Jun 22 Wed Online Live 01 Jul 22 Fri Classroom 05 Aug 22 Fri Online Live 09 Aug 22 Tue Classroom 09 Sep 22 Fri Online Live 23 Sep 22 Fri Classroom 11 Oct 22 Tue Online Live 04 Nov 22 Fri Classroom 17 Nov 22 Thu Online Live 13 Dec 22 Tue Classroom 20 Dec 22 Tue Online Live
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Canberra Class Dates
Book NowAll courses facilitated in, Online Live format ,
02 Jun 22 Thu Online Live 29 Jun 22 Wed Online Live 05 Aug 22 Fri Online Live 09 Sep 22 Fri Online Live 11 Oct 22 Tue Online Live 17 Nov 22 Thu Online Live 20 Dec 22 Tue Online Live -
Adelaide Class Dates
Book NowAll courses facilitated in, Online Live format ,
02 Jun 22 Thu Online Live 29 Jun 22 Wed Online Live 05 Aug 22 Fri Online Live 09 Sep 22 Fri Online Live 11 Oct 22 Tue Online Live 17 Nov 22 Thu Online Live 20 Dec 22 Tue Online Live -
Perth Class Dates
Book NowAll courses facilitated in, Online Live format ,
02 Jun 22 Thu Online Live 29 Jun 22 Wed Online Live 05 Aug 22 Fri Online Live 09 Sep 22 Fri Online Live 11 Oct 22 Tue Online Live 17 Nov 22 Thu Online Live 20 Dec 22 Tue Online Live
Course Units
Expand full topic list
Unit 1: Editing Messages
- Copying Text Within a Message
- Copying Text Between Messages
- Copying From Another Source
- Deleting Text
- Removing an Attachment
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Unit 2: Organising Messages
- Creating a Message Folder
- Moving Messages
- Copying Messages
- Deleting Messages
- Recovering Deleted Messages
- Cleaning Up Conversations
- Working With Favourites
- Deleting Message Folders
- Recovering Deleted Folders
- Emptying Deleted Items
- Automating Common Tasks With Quick Steps
- Customising a Default Quick Step
- Creating a Quick Step
- Using Quick Steps
- Archiving Messages
- Recovering Archived Messages
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Unit 3: Searching
- Using Instant Search
- Expanding the Search
- Search Query Syntax
- Search Query Syntax Dates and Size
- Using Recent Searches
- Search Options
- Searching Other Outlook Items
- Using a Search Folder
- Customising Predefined Search Folders
- Creating a Custom Search Folder
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Unit 4: Working With Views
- Changing the Current View
- Arranging Messages Within a View
- Sorting Messages Within a View
- Working With Columns in a View
- Formatting Columns in a View
- Creating a Custom View
- Adding a Filter to a Custom View
- Deleting a Custom View
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Unit 5: Colour Categories
- Creating a New Colour Category
- Assigning a Colour Category
- Finding Messages With Categories
- Removing Categories From Messages
- Deleting a Colour Category
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Unit 6: Working With Rules
- About Rules
- Creating a New Rule From a Template
- Selecting the Rule Conditions
- Selecting the Rule Actions
- Selecting the Rule Exceptions
- Naming and Reviewing the Rule
- Testing the Rule
- Managing Existing Rules
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Unit 7: Email Techniques
- Applying a Theme
- Saving a Message Draft
- Using a Saved Message
- Sending a Voting Message
- Responding to a Voting Message
- Tracking Voting Responses
- Sending Automatic Responses
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Unit 8: Appointments and Events
- Quickly Scheduling an Appointment
- Scheduling Using the Appointment Window
- Rescheduling an Appointment to Another Day
- Rescheduling an Appointment to Another Time
- Creating Recurring Appointments
- Changing Recurring Appointments
- Scheduling an Event
- Scheduling Free and Busy Times
- Categorising Activities
- Printing Your Calendar
- Deleting Activities
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Unit 9: Scheduling Meetings
- Scheduling a Meeting
- Meeting Response Options
- Responding to Meeting Requests
- Tracking Meeting Responses
- Changing a Meeting
- Adding or Removing Attendees
- Preventing Responses
- Cancelling a Meeting
- The Scheduling Assistant
- Using the Scheduling Assistant
- Scheduling Meetings Using Calendar Groups
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Unit 10: Managing Contacts
- Adding a Contact From an Email
- Pinning a Contact to Favourites
- Contacting a Contact
- Contacting a Contact From the People Peek
- Forwarding Contacts
- Creating a Contact Group
- Using a Contact Group
- Using a Partial Contact Group
- Deleting Members From a Contact Group
- Linking Contacts
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Unit 11: Task Requests
- How Task Requests Work
- Creating a Task Request
- Responding to a Task Request
- Completing an Assigned Task
- Viewing Updated Task Requests
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Training Packages
Related Courses
Course Reviews
(5.00 out of 5) Christine F [ 12 May, 2022 ]
The course was very informative and Paul was a wonderful and funny instructor that didn't leave anyone behind and I really appreciate that. Thank you for the lesson today!
(5.00 out of 5) Karen B [ 28 October, 2021 ]
Today's Outlook course has been unbelievably helpful. There are so many features that I did not realize they were available. Excellent presenter- fun and very interesting session - BRILLIANT!! thank you
(4.60 out of 5) Miriam H [ 28 October, 2021 ]
Thanks for all your enthusiasm and explanations! It was great to see the features available from Outlook. I got lost a few times/ couldn't keep up with watching the screen and trying to simulate at the same time on my second screen. But I learnt a lot! Thanks again! :)
(5.00 out of 5) Jessica G [ 28 September, 2021 ]
Jill was excellent very interactive funny and made it as interesting as she could. The best trainer I have had from dynamic web training
10/10
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