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Outlook Beginner Course

(4.87 out of 5) 312 Student Reviews

About the Course

The Outlook Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

$385 incl GST

  • Duration:1 Days
  • Max. Class Size:10
  • Avg. Class Size:5
  • Study Mode:
    Classroom Online Live
  • Level:Beginner
  • Course Times: Classroom: 9.00am - 5.00pm approx(Local Time) Online Live: 9.00am - 5.00pm approx(AEST or AEDT)
  • Download Course PDF
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Course Dates

Sydney Class Dates

Level 11, 32 Walker Street, North Sydney , NSW 2060

18 Mar 24 Mon Online Live
27 Mar 24 Wed Classroom
18 Apr 24 Thu Online Live
06 May 24 Mon Classroom
15 May 24 Wed Online Live
11 Jun 24 Tue Online Live
19 Jun 24 Wed Classroom
11 Jul 24 Thu Online Live
29 Jul 24 Mon Classroom
07 Aug 24 Wed Online Live
02 Sep 24 Mon Online Live
12 Sep 24 Thu Classroom
Melbourne Class Dates

Level 12, 379 Collins Street, Melbourne , VIC 3000

29 Feb 24 Thu Classroom
18 Mar 24 Mon Online Live
08 Apr 24 Mon Classroom
18 Apr 24 Thu Online Live
15 May 24 Wed Online Live
23 May 24 Thu Classroom
11 Jun 24 Tue Online Live
01 Jul 24 Mon Classroom
11 Jul 24 Thu Online Live
07 Aug 24 Wed Online Live
15 Aug 24 Thu Classroom
02 Sep 24 Mon Online Live
25 Sep 24 Wed Classroom
Brisbane Class Dates

Level 6, 371 Queen Street, Brisbane , QLD 4000

18 Mar 24 Mon Online Live
02 Apr 24 Tue Classroom
18 Apr 24 Thu Online Live
15 May 24 Wed Online Live
20 May 24 Mon Classroom
11 Jun 24 Tue Online Live
17 Jun 24 Mon Classroom
11 Jul 24 Thu Online Live
01 Aug 24 Thu Classroom
07 Aug 24 Wed Online Live
02 Sep 24 Mon Online Live
09 Sep 24 Mon Classroom
Canberra Class Dates

All courses facilitated in, Online Live format ,

18 Mar 24 Mon Online Live
18 Apr 24 Thu Online Live
15 May 24 Wed Online Live
11 Jun 24 Tue Online Live
11 Jul 24 Thu Online Live
07 Aug 24 Wed Online Live
02 Sep 24 Mon Online Live
Adelaide Class Dates

All courses facilitated in, Online Live format ,

18 Mar 24 Mon Online Live
18 Apr 24 Thu Online Live
15 May 24 Wed Online Live
11 Jun 24 Tue Online Live
11 Jul 24 Thu Online Live
07 Aug 24 Wed Online Live
02 Sep 24 Mon Online Live
Perth Class Dates

All courses facilitated in, Online Live format ,

18 Mar 24 Mon Online Live
18 Apr 24 Thu Online Live
15 May 24 Wed Online Live
11 Jun 24 Tue Online Live
11 Jul 24 Thu Online Live
07 Aug 24 Wed Online Live
02 Sep 24 Mon Online Live

Course Units

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

Unit 2: Getting Started With Outlook

  • Understanding Microsoft Outlook
  • Starting Outlook From the Desktop
  • Common Outlook Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

Unit 3: Sending Email

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

Unit 4: Receiving Email

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

Unit 5: Working With Attachments

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

Unit 6: Flagging Messages

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

Unit 7: Junk Email

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

Unit 8: Working With the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

Unit 9: People

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

Unit 10: Tasks

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

Unit 11: Getting Help

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST
(You save $385)
Total Duration
day
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Related Courses

Course Reviews

(5.00 out of 5) [ 15 February, 2024 ]

This course was very informative. It helped me remember how to use Outlook and the course introduced me to new things that I can utilise in the future.

(4.10 out of 5) [ 27 November, 2023 ]

Our instructor was very knowledgeable and provided good examples of how to apply the tasks in the real work environment. He also had a nice light sense of humour which made learning fun.

(4.00 out of 5) [ 08 November, 2023 ]

Very helpful with the interaction with screen sharing i prefer to do the online training as i have more freedom with my schedule

(5.00 out of 5) [ 08 November, 2023 ]

Really enjoyed the course today, I felt there was a good level of engagement through sharing of our screens. Plenty of opportunity to ask questions. I enjoy doing this type of learning online. In the comfort of my own home staying engaged without distractions. Thanks

Read all course reviews

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Level 11, 32 Walker Street, North Sydney NSW, 2060