Outlook Beginner Course
(4.87 out of 5) 298 Student Reviews
About the Course
The Outlook Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.
Who should do this course?
This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook.
Prerequisites
No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.
Course Details
$385 incl GST
- Duration:1 Days
- Max. Class Size:10
- Avg. Class Size:5
-
Study Mode:
Classroom Online Live
- Level:Beginner
- Times:9.00am - 5.00pm approx
- Download Course PDF
Course Dates
Sydney Class Dates
Level 11, 32 Walker Street, North Sydney , NSW 2060
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 11 Jan 24 | Thu | Classroom |
| 15 Feb 24 | Thu | Online Live |
| 20 Feb 24 | Tue | Classroom |
| 18 Mar 24 | Mon | Online Live |
| 27 Mar 24 | Wed | Classroom |
| 18 Apr 24 | Thu | Online Live |
| 06 May 24 | Mon | Classroom |
| 15 May 24 | Wed | Online Live |
| 11 Jun 24 | Tue | Online Live |
| 19 Jun 24 | Wed | Classroom |
Melbourne Class Dates
Level 12, 379 Collins Street, Melbourne , VIC 3000
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 15 Jan 24 | Mon | Classroom |
| 15 Feb 24 | Thu | Online Live |
| 29 Feb 24 | Thu | Classroom |
| 18 Mar 24 | Mon | Online Live |
| 08 Apr 24 | Mon | Classroom |
| 18 Apr 24 | Thu | Online Live |
| 15 May 24 | Wed | Online Live |
| 22 May 24 | Wed | Classroom |
| 11 Jun 24 | Tue | Online Live |
| 01 Jul 24 | Mon | Classroom |
| 15 Aug 24 | Thu | Classroom |
| 25 Sep 24 | Wed | Classroom |
Brisbane Class Dates
Level 6, 371 Queen Street, Brisbane , QLD 4000
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 11 Jan 24 | Thu | Classroom |
| 15 Feb 24 | Thu | Online Live |
| 19 Feb 24 | Mon | Classroom |
| 18 Mar 24 | Mon | Online Live |
| 02 Apr 24 | Tue | Classroom |
| 18 Apr 24 | Thu | Online Live |
| 15 May 24 | Wed | Online Live |
| 20 May 24 | Mon | Classroom |
| 11 Jun 24 | Tue | Online Live |
| 17 Jun 24 | Mon | Classroom |
Canberra Class Dates
All courses facilitated in, Online Live format ,
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 15 Feb 24 | Thu | Online Live |
| 18 Mar 24 | Mon | Online Live |
| 18 Apr 24 | Thu | Online Live |
| 15 May 24 | Wed | Online Live |
| 11 Jun 24 | Tue | Online Live |
Adelaide Class Dates
All courses facilitated in, Online Live format ,
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 15 Feb 24 | Thu | Online Live |
| 18 Mar 24 | Mon | Online Live |
| 18 Apr 24 | Thu | Online Live |
| 15 May 24 | Wed | Online Live |
| 11 Jun 24 | Tue | Online Live |
Perth Class Dates
All courses facilitated in, Online Live format ,
| 07 Dec 23 | Thu | Online Live |
| 10 Jan 24 | Wed | Online Live |
| 15 Feb 24 | Thu | Online Live |
| 18 Mar 24 | Mon | Online Live |
| 18 Apr 24 | Thu | Online Live |
| 15 May 24 | Wed | Online Live |
| 11 Jun 24 | Tue | Online Live |
Course Units
⊕ Expand full topic list
Unit 1: Email Concepts
- How Email Works
- Email Addresses
- The Benefits of Email
- Email Etiquette
- Emails and Viruses
- Digital Signatures
⊕ See more
Unit 2: Getting Started With Outlook
- Understanding Microsoft Outlook
- Starting Outlook From the Desktop
- Common Outlook Screen Elements
- Using the Ribbon
- Using Ribbon KeyTips
- Showing and Collapsing the Ribbon
- Understanding the Backstage View
- Accessing the Backstage View
- Understanding the Quick Access Toolbar
- Adding Commands to the QAT
- Navigating to Outlook Features
- Sneaking a Peek
- The Folder Pane
- The to Do Bar
- The Mail Screen
- The Calendar Screen
- The People Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Changing the Office Theme
- Exiting Outlook
⊕ See more
Unit 3: Sending Email
- Email in Outlook
- How Outlook Mail Works
- Composing an Email Message
- The Message Window
- Creating a New Message
- Checking the Spelling
- Adding an Attachment to a Message
- Adding Importance
- Requesting Message Receipts
- Sending the Message
- Creating an AutoSignature
- Using an AutoSignature
- Removing an AutoSignature
- Sending a Courtesy Copy
- Sending a Blind Copy
⊕ See more
Unit 4: Receiving Email
- Understanding the Inbox
- Retrieving Email
- Opening an Outlook Data File
- Adjusting the Message View
- Previewing Messages
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages in a Conversation
- Replying to a Message
- Replying to a Message in a Conversation
- Replying to All Messages
- Replying Without the Original Message
- Adding Comments to Replies
- Getting Replies Sent to Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages as Unread
- Understanding Clutter
⊕ See more
Unit 5: Working With Attachments
- Understanding File Attachments
- Inserting a File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving a File Attachment
- Opening a File Attachment
⊕ See more
Unit 6: Flagging Messages
- About Flags and Reminders
- Flagging Messages in the Message List
- Sending a Message With a Flag
- Adding a Reminder to Your Messages
- Changing the Default Quick Click Flag
- Removing a Flag
⊕ See more
Unit 7: Junk Email
- Spamming and Junk Email
- Phishing and Junk Email
- Understanding Junk Email Options
- Marking Messages as Junk Mail
- Marking Messages as Safe
- Managing the Senders Lists
- Importing a Blocked Senders List
- Exporting a Blocked Senders List
- Deleting Junk Email
⊕ See more
Unit 8: Working With the Calendar
- Accessing the Calendar
- Changing the Calendar Arrangement
- Displaying Specific Dates
- Navigating Within a Calendar
- Changing the Current View
- Creating a Second Time Zone
- Removing a Time Zone
- Creating a New Calendar
- Working With Multiple Calendars
- Deleting a Calendar
- Sharing Calendars
- Understanding the Weather Bar
⊕ See more
Unit 9: People
- Understanding People View
- Understanding the Contact Form
- Viewing Your Contacts
- Creating a New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting a Contact Picture
- Adding Contacts to an Existing Company
- Printing Contact Details
- Deleting an Unwanted Contact
- Recovering a Deleted Contact
⊕ See more
Unit 10: Tasks
- Tasks and the To-Do List
- Creating Tasks
- Changing Task Views
- Sorting Tasks
- Working With Tasks
- Deleting Tasks
- Printing a Task List
⊕ See more
Unit 11: Getting Help
- Understanding How Help Works
- Using Tell Me
- Accessing the Help Window
- Navigating the Help Window
- Using Google to Get Help
- Using Smart Lookup
- Printing a Help Topic
⊕ See more
Training Packages
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Course Reviews
Our instructor was very knowledgeable and provided good examples of how to apply the tasks in the real work environment. He also had a nice light sense of humour which made learning fun.
Very helpful with the interaction with screen sharing i prefer to do the online training as i have more freedom with my schedule
Really enjoyed the course today, I felt there was a good level of engagement through sharing of our screens. Plenty of opportunity to ask questions. I enjoy doing this type of learning online. In the comfort of my own home staying engaged without distractions. Thanks
I learned how to create delivery options, sensitivity options, viewing conversations, removing attachments from emails, keyboard shortcuts, emojis and resending and recalling emails.
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