Outlook Advanced Course
(4.84 out of 5) 440 Student Reviews
About the Course
This Microsoft Outlook advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.
Who should do this course?
This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook including organising email messages, scheduling meetings, creating and managing task requests, and the like.
Prerequisites
Participants should have completed the Outlook Beginner course or have equivalent knowledge prior to commencing this course.
Course Details
$396 incl GST
- Duration:1 Days
- Max. Class Size:10
- Avg. Class Size:5
-
Study Mode:
Classroom Online Live
- Level:Advanced
- Course Times: Classroom: 9.00am - 5.00pm approx(Local Time) Online Live: 9.00am - 5.00pm approx(AEST or AEDT)
- Download Course PDF
Course Dates
Sydney Class Dates
Level 11, 32 Walker Street, North Sydney , NSW 2060
| 09 Oct 24 | Wed | Online Live |
| 22 Oct 24 | Tue | Classroom |
| 15 Nov 24 | Fri | Online Live |
| 06 Dec 24 | Fri | Classroom |
| 18 Dec 24 | Wed | Online Live |
| 15 Jan 25 | Wed | Classroom |
| 21 Jan 25 | Tue | Online Live |
| 21 Feb 25 | Fri | Online Live |
| 25 Feb 25 | Tue | Classroom |
| 18 Mar 25 | Tue | Online Live |
| 11 Apr 25 | Fri | Classroom |
| 20 May 25 | Tue | Classroom |
Melbourne Class Dates
Level 12, 379 Collins Street, Melbourne , VIC 3000
| 09 Oct 24 | Wed | Online Live |
| 12 Nov 24 | Tue | Classroom |
| 15 Nov 24 | Fri | Online Live |
| 18 Dec 24 | Wed | Online Live |
| 21 Jan 25 | Tue | Online Live |
| 07 Feb 25 | Fri | Classroom |
| 21 Feb 25 | Fri | Online Live |
| 18 Mar 25 | Tue | Online Live |
| 29 Apr 25 | Tue | Classroom |
| 25 Jun 25 | Wed | Classroom |
| 22 Aug 25 | Fri | Classroom |
Brisbane Class Dates
Level 6, 371 Queen Street, Brisbane , QLD 4000
| 11 Sep 24 | Wed | Classroom |
| 09 Oct 24 | Wed | Online Live |
| 25 Oct 24 | Fri | Classroom |
| 15 Nov 24 | Fri | Online Live |
| 28 Nov 24 | Thu | Classroom |
| 18 Dec 24 | Wed | Online Live |
| 21 Jan 25 | Tue | Online Live |
| 23 Jan 25 | Thu | Classroom |
| 21 Feb 25 | Fri | Online Live |
| 06 Mar 25 | Thu | Classroom |
| 18 Mar 25 | Tue | Online Live |
| 16 Apr 25 | Wed | Classroom |
| 30 May 25 | Fri | Classroom |
Canberra Class Dates
All courses facilitated in, Online Live format ,
| 09 Oct 24 | Wed | Online Live |
| 15 Nov 24 | Fri | Online Live |
| 18 Dec 24 | Wed | Online Live |
| 21 Jan 25 | Tue | Online Live |
| 21 Feb 25 | Fri | Online Live |
| 18 Mar 25 | Tue | Online Live |
Adelaide Class Dates
All courses facilitated in, Online Live format ,
| 09 Oct 24 | Wed | Online Live |
| 15 Nov 24 | Fri | Online Live |
| 18 Dec 24 | Wed | Online Live |
| 21 Jan 25 | Tue | Online Live |
| 21 Feb 25 | Fri | Online Live |
| 18 Mar 25 | Tue | Online Live |
Perth Class Dates
All courses facilitated in, Online Live format ,
| 09 Oct 24 | Wed | Online Live |
| 15 Nov 24 | Fri | Online Live |
| 18 Dec 24 | Wed | Online Live |
| 21 Jan 25 | Tue | Online Live |
| 21 Feb 25 | Fri | Online Live |
| 18 Mar 25 | Tue | Online Live |
Course Units
⊕ Expand full topic list
Unit 1: Editing Messages
- Copying Text Within a Message
- Copying Text Between Messages
- Copying From Another Source
- Deleting Text
- Removing an Attachment
⊕ See more
Unit 2: Organising Messages
- Creating a Message Folder
- Moving Messages
- Copying Messages
- Deleting Messages
- Recovering Deleted Messages
- Cleaning Up Conversations
- Working With Favourites
- Deleting Message Folders
- Recovering Deleted Folders
- Emptying Deleted Items
- Automating Common Tasks With Quick Steps
- Customising a Default Quick Step
- Creating a Quick Step
- Using Quick Steps
- Archiving Messages
- Recovering Archived Messages
⊕ See more
Unit 3: Searching
- Using Instant Search
- Expanding the Search
- Search Query Syntax
- Search Query Syntax Dates and Size
- Using Recent Searches
- Search Options
- Searching Other Outlook Items
- Using a Search Folder
- Customising Predefined Search Folders
- Creating a Custom Search Folder
⊕ See more
Unit 4: Working With Views
- Changing the Current View
- Arranging Messages Within a View
- Sorting Messages Within a View
- Working With Columns in a View
- Formatting Columns in a View
- Creating a Custom View
- Adding a Filter to a Custom View
- Deleting a Custom View
⊕ See more
Unit 5: Colour Categories
- Creating a New Colour Category
- Assigning a Colour Category
- Finding Messages With Categories
- Removing Categories From Messages
- Deleting a Colour Category
⊕ See more
Unit 6: Working With Rules
- About Rules
- Creating a New Rule From a Template
- Selecting the Rule Conditions
- Selecting the Rule Actions
- Selecting the Rule Exceptions
- Naming and Reviewing the Rule
- Testing the Rule
- Managing Existing Rules
⊕ See more
Unit 7: Email Techniques
- Applying a Theme
- Saving a Message Draft
- Using a Saved Message
- Sending a Voting Message
- Responding to a Voting Message
- Tracking Voting Responses
- Sending Automatic Responses
⊕ See more
Unit 8: Appointments and Events
- Quickly Scheduling an Appointment
- Scheduling Using the Appointment Window
- Rescheduling an Appointment to Another Day
- Rescheduling an Appointment to Another Time
- Creating Recurring Appointments
- Changing Recurring Appointments
- Scheduling an Event
- Scheduling Free and Busy Times
- Categorising Activities
- Printing Your Calendar
- Deleting Activities
⊕ See more
Unit 9: Scheduling Meetings
- Scheduling a Meeting
- Meeting Response Options
- Responding to Meeting Requests
- Tracking Meeting Responses
- Changing a Meeting
- Adding or Removing Attendees
- Preventing Responses
- Cancelling a Meeting
- The Scheduling Assistant
- Using the Scheduling Assistant
- Scheduling Meetings Using Calendar Groups
⊕ See more
Unit 10: Managing Contacts
- Adding a Contact From an Email
- Pinning a Contact to Favourites
- Contacting a Contact
- Contacting a Contact From the People Peek
- Forwarding Contacts
- Creating a Contact Group
- Using a Contact Group
- Using a Partial Contact Group
- Deleting Members From a Contact Group
- Linking Contacts
⊕ See more
Unit 11: Task Requests
- How Task Requests Work
- Creating a Task Request
- Responding to a Task Request
- Completing an Assigned Task
- Viewing Updated Task Requests
⊕ See more
Training Packages
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Course Reviews
I appreciated Wayne asking participants what they wanted to learn so that he could include this in the training. I find online learning for this type of training very useful because I can use my own screen setup and it reflects my usual work day. I learned a lot of useful tips on how to use Outlook to be more organised.
Wayne is entertaining and engaging and always ensures everybody is onboard when learning. I enjoyed online training and found it more achievable and flexible
Online course is good for me to save the travel time and feel the same effect as what I can get from in person class.
This course was extremely helpful. I will be able to use a lot of the stuff learnt in my daily job to make task quicker and more efficient. I really like that these courses are offered for online sessions as it can be difficult to get funding to travel and is more flexible being online.
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