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Outlook Advanced Course

(4.85 out of 5) 407 Student Reviews

About the Course

This Microsoft Outlook advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook Beginner course or have equivalent knowledge prior to commencing this course.

Course Details

$385 incl GST

  • Duration:1 Days
  • Max. Class Size:10
  • Avg. Class Size:5
  • Study Mode:
    Classroom Online Live
  • Level:Advanced
  • Times:9.00am - 5.00pm approx
  • Download Course PDF
Pay Later

Course Dates

Sydney Class Dates

Level 11, 32 Walker Street, North Sydney , NSW 2060

08 Dec 23 Fri Online Live
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
12 Jan 24 Fri Classroom
16 Feb 24 Fri Online Live
21 Feb 24 Wed Classroom
19 Mar 24 Tue Online Live
28 Mar 24 Thu Classroom
19 Apr 24 Fri Online Live
07 May 24 Tue Classroom
16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
20 Jun 24 Thu Classroom
Melbourne Class Dates

Level 12, 379 Collins Street, Melbourne , VIC 3000

08 Dec 23 Fri Online Live
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
16 Jan 24 Tue Classroom
16 Feb 24 Fri Online Live
01 Mar 24 Fri Classroom
19 Mar 24 Tue Online Live
09 Apr 24 Tue Classroom
19 Apr 24 Fri Online Live
16 May 24 Thu Online Live
23 May 24 Thu Classroom
12 Jun 24 Wed Online Live
02 Jul 24 Tue Classroom
16 Aug 24 Fri Classroom
26 Sep 24 Thu Classroom
Brisbane Class Dates

Level 6, 371 Queen Street, Brisbane , QLD 4000

08 Dec 23 Fri Online Live
14 Dec 23 Thu Classroom
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
12 Jan 24 Fri Classroom
16 Feb 24 Fri Online Live
20 Feb 24 Tue Classroom
19 Mar 24 Tue Online Live
03 Apr 24 Wed Classroom
19 Apr 24 Fri Online Live
16 May 24 Thu Online Live
21 May 24 Tue Classroom
12 Jun 24 Wed Online Live
18 Jun 24 Tue Classroom
Canberra Class Dates

All courses facilitated in, Online Live format ,

08 Dec 23 Fri Online Live
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
16 Feb 24 Fri Online Live
19 Mar 24 Tue Online Live
19 Apr 24 Fri Online Live
16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
Adelaide Class Dates

All courses facilitated in, Online Live format ,

08 Dec 23 Fri Online Live
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
16 Feb 24 Fri Online Live
19 Mar 24 Tue Online Live
19 Apr 24 Fri Online Live
16 May 24 Thu Online Live
12 Jun 24 Wed Online Live
Perth Class Dates

All courses facilitated in, Online Live format ,

08 Dec 23 Fri Online Live
15 Dec 23 Fri Online Live
11 Jan 24 Thu Online Live
16 Feb 24 Fri Online Live
19 Mar 24 Tue Online Live
19 Apr 24 Fri Online Live
16 May 24 Thu Online Live
12 Jun 24 Wed Online Live

Course Units

Unit 1: Editing Messages

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

Unit 2: Organising Messages

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

Unit 4: Working With Views

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

Unit 5: Colour Categories

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

Unit 6: Working With Rules

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

Unit 7: Email Techniques

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments and Events

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

Unit 11: Task Requests

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST
(You save $385)
Total Duration
day
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Course Reviews

(5.00 out of 5) [ 13 October, 2023 ]

Instructor was very interactive considering he had a few technical issues. A great course to everyone who uses outlook daily in the workplace. I like how it was online as I am based in a regional community as I don't have much access to training.

(5.00 out of 5) [ 12 September, 2023 ]

This course very well worth the time and will help make the most use out of outlook that I have not been doing.

(4.70 out of 5) [ 04 July, 2023 ]

The Outlook Advanced course had a great delivery and was very informative. Wayne provided detailed examples and answered all questions the class had. Having personal matters to take care of also, I really appreciated his dedication and the time he spent with us today. I also valued the course being online and would undertake other online courses with DWT in the future. Thank you!

(4.90 out of 5) [ 04 July, 2023 ]

Wayne is full of useful information, thanks Wayne. Online training is convenient to me as I work/live two hours south of Sydney.

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Level 11, 32 Walker Street, North Sydney NSW, 2060