About the Course
Our Six Sigma Green Belt course is designed teach participants how to analyse and solve quality related problems and actively work within Six Sigma teams. Upon completion of this course participants will be able to define a Six Sigma project and process baseline, analyse data and apply DMAIC (Define, Measure, Analyze, Improve, and Control) and various six sigma tools in process and quality improvement.
Who should do this course?
This Green Belt course is suitable for participants who want to grow with Six Sigma. Typically, a Green Belt will operate as a support player within a Six Sigma team and apply the principles and processes of Six Sigma in daily work situations.
Prerequisites
There are no pre-requisites for this course. However, participants should have a general understanding of personal computers and have basic numeracy skills.
Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
03 - 07 Dec 18 Mon - Fri 04 - 08 Feb 19 Mon - Fri 08 - 12 Apr 19 Mon - Fri 17 - 21 Jun 19 Mon - Fri -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
03 - 07 Dec 18 Mon - Fri 04 - 08 Feb 19 Mon - Fri 08 - 12 Apr 19 Mon - Fri 17 - 21 Jun 19 Mon - Fri -
Brisbane Class Dates
Level 6, 371 Queen Street, Brisbane , QLD 4000
Classes scheduled on demand in BrisbanePlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Canberra Class Dates
Level 4, 54 Marcus Carke Street, Canberra , ACT 2601
Classes scheduled on demand in CanberraPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Adelaide Class Dates
19 Young Street, Adelaide , SA 5000
Classes scheduled on demand in AdelaidePlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Perth Class Dates
Level 1, 140 St Georges Terrace, Perth , WA 6000
Classes scheduled on demand in PerthPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
Wait List FormCourse Units
Expand full topic list
Unit 1: Introduction to Six Sigma
- History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
- Evolution of Six Sigma: Difference from Traditional Quality Methods
- Defining Six Sigma – philosophy and objectives
- Overview of Six Sigma DMAIC process
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Unit 2: Stakeholders
- Identifying Stakeholders
- Balanced Scorecard: Balancing the needs of all Stakeholders
- Data Collection and Analysis
- Understanding 'Kano' Model
- Benchmarking
- Important Process Performance Metrics
- Financial Measure: Net Present Value (NPV) and Present Value (PV)
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Unit 3: Setting up Projects
- Project Charter
- Charter Negotiation
- Initiating Teams
- Stages of Team Evaluation
- Herzberg's Theory of Motivators and Hygiene Factors
- Handling Conflicts
- Understanding Conflict Intensity
- Management and Leadership Styles
- Understanding Roles Played by People in a Project
- Brainstorming: Nominal Group Technique (NGT)
- Brainstorming: Force Field Analysis
- Multi-Voting
- Project Planning Tools: PERT and CPM
- Project Planning Tool: Crashing
- Creating Affinity Diagrams
- Process Decision Program Charts (PDPC Charts)
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Unit 4: Six Sigma Methodology – Define
- Input: Need for Six Sigma Project
- Input: Executive Management Sponsorship
- Input: Core Team Identified
- Tools: Organisational Hierarchy
- Creating High Level Process Maps
- Understanding Process Map Symbols
- Creating Pareto Charts
- Steps in Pareto Analysis
- Establishing Metrics
- Defining Problem Statement
- Outputs: Roles and Responsibilities
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Unit 5: Six Sigma Methodology – Measure
- Objectives of Measure Phase
- Inputs: The Outputs of the Define Phase
- Data Collection Tools and Techniques
- Using Measurement Scales
- Validation Techniques
- Important Characteristics of Measurement Systems
- Probability Distributions
- Data Mining
- Using Run Charts
- Detailed Process Maps and Pareto Charts
- Stakeholder Tools
- Process Costs
- Outputs: Well-Defined Processes
- Measurement Systems
- Outputs: Baseline Process Capability
- Process Capability Impacting Critical to Quality
- Cost of Poor Quality (COPQ)
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Unit 6: Six Sigma Methodology – Analyse
- Objectives of the Analyse Phase
- Inputs: The Outputs of the Measure Phase
- Tools: Ishikawa Diagram (Cause and Effect or Fishbone Diagram)
- Hypothesis Testing
- Process Capability Study
- Improving Process Capability
- Outputs: Important causes of defects
- Outputs: Special and common causes of variation
- Defective Parts per Million (DPMO) and Sigma Level
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Unit 7: Six Sigma Methodology – Improve
- Objectives of Improve Phase
- Inputs: Outputs of the Analyse Phase
- Tools: Return on Investment (ROI)
- Tools: Solution Design Matrix
- Design of Experiments: Important Terms and Concepts
- Benefits of the Design of Experiments
- Taguchi Robustness Concepts
- Response Surface methodology
- Project Planning and Management Tools
- Prototypes
- Outputs: Cost and Benefit of Different Solutions
- Selecting a Solution to Implement
- Implementation Plan
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Unit 8: Six Sigma Methodology – Control
- Objectives of Control Phase
- Inputs – Outputs of the Improve Phase
- Tools: Control Plan
- Lean Enterprise
- 5S
- Kaizen
- Kanban
- Total Productive Maintenance (TPM)
- Measurement System Re-analysis
- Implemented Solutions
- Revised Measurement System
- Control Plan for Sustaining Benefits
- Improved Process Capability
- Lessons Learned
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Unit 9: Lean Six Sigma
- Lean is Speed
- Value Stream Map
- Total Supply Chain
- Pull System - Kanban
- Lean Six Sigma Logistics
- Standard Operations
- Operator Work Instructions
- Cycle Time Reduction and Takt Time
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Unit 10: Case Study
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