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Outlook 2010 Advanced Course

(4.77 out of 5) 284 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2010 more effectively, including advanced formatting and organisation of emails, taking control of junk mail, customising views and use other special features.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook 2010 including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook 2010 Level 1 course or have equivalent knowledge prior to commencing this course.

Quick Facts

$ 385 incl GST

Duration: 1 Days

Max. Class Size: 10

Avg. Class Size: 5

Level: Advanced

Times: 9.00am - 5.00pm approx

Course Dates

30 Jun 17Fri

01 Aug 17Tue

08 Sep 17Fri

10 Oct 17Tue

14 Nov 17Tue

More Dates

Address

Level 11,
32 Walker Street,
North Sydney , NSW 2060

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28 Jul 17Fri

31 Aug 17Thu

06 Oct 17Fri

09 Nov 17Thu

12 Dec 17Tue

Address

Level 12
379 Collins Street,
Melbourne , VIC 3000

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14 Jul 17Fri

25 Aug 17Fri

04 Oct 17Wed

16 Nov 17Thu

12 Jan 18Fri

More Dates

Address

C/O Support Technology
Level 6, 371 Queen Street,
Brisbane , QLD 4000

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Upon demand

This course is currently upon demand in Canberra

Address

C/O Atlas Business Services
Level 1, 33 Ainslie Place,
Canberra , ACT 2601

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20 Jul 17Thu

29 Aug 17Tue

13 Oct 17Fri

22 Nov 17Wed

16 Jan 18Tue

More Dates

Address

C/O The International Visualisation Centre (IVC)
19 Young Street,
Adelaide , SA 5000

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Upon demand

This course is currently upon demand in Perth

Address

C/O Saxons Training Facilities
Level 1, 140 St Georges Terrace,
Perth , WA 6000

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Please Join the waiting list and We'll notify you when a new class is scheduled or if a place becomes available.

Course Units

Expand full topic list

Unit 1: Editing Messages

See topics

  • Copying Text Within A Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing An Attachment

Unit 2: Organising Messages

See topics

  • Creating A Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising A Default Quick Step
  • Creating A Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

See topics

  • Using Instant Search
  • Expanding The Search
  • Search Query Syntax
  • Search Query Syntax Dates And Sizes
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using A Search Folder
  • Adding A Predefined Search Folder
  • Customising Predefined Search Folders
  • Creating A Custom Search Folder

Unit 4: Working With Views

See topics

  • Changing The Current View
  • Arranging Messages Within A View
  • Sorting Messages Within A View
  • Working With Columns In A View
  • Formatting Columns In A View
  • Creating A Custom View
  • Adding A Filter To A Custom View
  • Deleting A Custom View

Unit 5: Colour Categories

See topics

  • Creating A New Colour Category
  • Assigning A Colour Category
  • Assigning A Quick Click Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting A Colour Category

Unit 6: Working With Rules

See topics

  • About Rules
  • Creating A New Rule From A Template
  • Selecting The Rule Conditions
  • Selecting The Rule Actions
  • Selecting The Rule Exceptions
  • Naming And Reviewing The Rule
  • Testing The Rule
  • Managing Existing Rules
  • Deleting A Rule

Unit 7: Email Techniques

See topics

  • Effective Email Management
  • Recalling A Sent Message
  • Printing A Message
  • Printing A Message List
  • Message Formats
  • Changing The Message Format
  • Choosing Themes Or Stationery
  • Applying A Theme Or Stationery To A Message
  • Turning Themes Or Stationery Off
  • Applying A Theme
  • Saving A Message Draft
  • Using A Saved Message
  • Sending A Voting Message
  • Responding To A Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments And Events

See topics

  • Scheduling An Appointment Using Click To Add
  • Scheduling Using The Appointment Window
  • Rescheduling An Appointment To Another Day
  • Rescheduling An Appointment To Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling An Event
  • Scheduling Free And Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

See topics

  • Scheduling A Meeting
  • Meeting Response Options
  • Responding To Meeting Requests
  • Tracking Meeting Responses
  • Changing A Meeting
  • Adding Or Removing Attendees
  • Preventing Responses
  • Cancelling A Meeting
  • The Scheduling Assistant
  • Using The Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

See topics

  • Emailing A Contact
  • Adding A Contact From An Email
  • Sending An Electronic Business Card
  • Receiving An Electronic Business Card
  • Creating A Contact Group
  • Using A Contact Group
  • Using A Partial Contact Group
  • Deleting Members From A Contact Group
  • Setting Contact Activity Options
  • Manually Recording Contact Encounters
  • Recording Timed Encounters
  • Reviewing Contact Encounters

Unit 11: Task Requests

See topics

  • How Task Requests Work
  • Creating A Task Request
  • Responding To A Task Request
  • Completing An Assigned Task
  • Viewing Updated Task Requests

Packages

Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)

Duration

3 days

Reviews

(5.00 out of 5) Rachel H [ 21 April, 2017 ]
Thank you for your training today. I have discovered a couple of things that i look forward to implementing in the future.
(5.00 out of 5) Avelina C [ 31 January, 2017 ]
Mandy was excellent in training and demonstrating examples. She engaged well and made the class feel comfortable and at ease. I would not hesitate in recommending her to my director, managers and colleagues at work and friends.

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(4.60 out of 5) Leoni P [ 09 August, 2016 ]
Chris is always an excellent teacher. He employs methods that offer repeat instruction and repeated opportunities to redo the examples. The course was very detailed but Chris managed to get it across in a timely manner. He also stuck to scheduled breaks. I am slower than most as I don't use this level at work.
(5.00 out of 5) Grace g [ 01 July, 2016 ]
Mandy was an incredibly good teacher - she made the course very enjoyable and interesting. Would definitely come back and hope to get her again!

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