1300 888 724 8.30am to 5:30pm AEST (Mon-Fri) info@dynamicwebtraining.com.au

Outlook Beginner 2013 Course

(4.92 out of 5) 90 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2013.


No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

  • $385 incl GST
  • Duration: 1 Days
  • Max. Class Size: 10
  • Avg. Class Size: 5
  • Study Mode: Classroom Online Live
  • Level: Beginners
  • Times: 9.00am - 5.00pm approx.
  • Download Course PDF
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Online Live - Course Dates

  • Online Live Class Dates

    Classes scheduled on demand in Online Live

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • To inquire about Online Live Classes, please

    Call 1300 888 724

In-Class - Course Dates

  • Sydney Class Dates

    Book Now

    Level 11, 32 Walker Street, North Sydney , NSW 2060

    29 Apr 21 Thu Classroom
    07 Jun 21 Mon Classroom
    13 Jul 21 Tue Classroom
    16 Aug 21 Mon Classroom
    23 Sep 21 Thu Classroom
  • Melbourne Class Dates

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    Level 12, 379 Collins Street, Melbourne , VIC 3000

    26 Apr 21 Mon Classroom
    03 Jun 21 Thu Classroom
    05 Jul 21 Mon Classroom
    12 Aug 21 Thu Classroom
    13 Sep 21 Mon Classroom
  • Brisbane Class Dates

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    Level 6, 371 Queen Street, Brisbane , QLD 4000

    31 May 21 Mon Classroom
    15 Jul 21 Thu Classroom
    23 Aug 21 Mon Classroom
    07 Oct 21 Thu Classroom
    15 Nov 21 Mon Classroom
  • Adelaide Class Dates

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    19 Young Street, Adelaide , SA 5000

    13 May 21 Thu Classroom
    21 Jun 21 Mon Classroom
    19 Aug 21 Thu Classroom
    11 Oct 21 Mon Classroom
    09 Dec 21 Thu Classroom
  • Canberra Class Dates

    Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601

    Classes scheduled on demand in Canberra

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

  • Perth Class Dates

    Level 1, 140 St Georges Terrace, Perth , WA 6000

    Classes scheduled on demand in Perth

    Please Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.

Course Units

Expand full topic list

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits Of Email
  • Email Etiquette
  • Emails And Viruses
  • Digital Signatures

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Unit 2: Outlook 2013 Basics

  • Understanding Outlook 2013
  • Starting Outlook
  • Common Outlook 2013 Screen Elements
  • Using The Ribbon
  • Using Ribbon KeyTips
  • Minimising The Ribbon
  • Understanding The Backstage View
  • Accessing The Backstage View
  • Understanding The Quick Access Toolbar
  • Adding Commands To The QAT
  • Navigating To Outlook Features
  • The Navigation Pane
  • The To Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The Contacts Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Exiting Outlook

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Unit 3: Sending Email

  • Email In Outlook
  • How Outlook Mail Works
  • Composing An Email Message
  • The Message Window
  • Creating A New Message
  • Checking The Spelling
  • Adding An Attachment To A Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending The Message
  • Creating An AutoSignature
  • Using An AutoSignature
  • Removing An AutoSignature
  • Sending A Courtesy Copy
  • Sending A Blind Copy

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Unit 4: Receiving Email

  • Understanding The Inbox
  • Retrieving Email
  • Opening An Outlook Data File
  • Adjusting The Message View
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages In A Conversation
  • Replying To A Message
  • Replying To A Message In A Conversation
  • Replying To All Messages
  • Replying Without The Original Message
  • Adding Comments To Replies
  • Getting Replies Sent To Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages As Unread

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Unit 5: Working With Attachments

  • Understanding Message Attachments
  • Inserting A File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving A Message Attachment
  • Opening A Message Attachment

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Unit 6: Flagging Messages

  • About Flags And Reminders
  • Flagging Messages In A Message List
  • Sending A Message With A Flag
  • Adding A Quick Click Flag
  • Adding A Reminder To Your Messages
  • Removing A Flag

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Unit 7: Junk Email

  • Spamming And Junk Email
  • Phishing And Junk Email
  • Understanding Junk Email Options
  • Marking Messages As Junk Mail
  • Marking Messages As Safe
  • Managing The Senders Lists
  • Importing A Blocked Senders List
  • Exporting A Blocked Senders List
  • Deleting Junk Email

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Unit 8: Working With The Calendar

  • Accessing The Calendar
  • Changing The Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within A Calendar
  • Changing The Current View
  • Creating A Second Time Zone
  • Removing A Time Zone
  • Creating A New Calendar
  • Deleting A Calendar
  • Sharing Calendars
  • Working With Multiple Calendars

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Unit 9: Contacts

  • Understanding The Contact Form
  • Understanding Electronic Business Cards
  • Viewing Your Contacts
  • Creating A New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting A Contact Picture
  • Adding Contacts For An Existing Company
  • Changing A Business Card Layout
  • Deleting An Unwanted Contact
  • Recovering A Deleted Contact
  • Printing Contact Details

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Unit 10: Tasks

  • Viewing Tasks
  • Creating Simple Tasks
  • Typing Tasks Directly
  • Changing Task Views
  • Sorting Tasks
  • Completing Tasks
  • Deleting Tasks
  • Printing A Task List

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Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 770 incl GST

(You save $385)


3 days

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Course Reviews

(4.00 out of 5) Breannah H [ 16 September, 2019 ]
Cressida takes her time to explain each function and goes out of her way to help you individually, she provides clear instructions with each example.
(5.00 out of 5) George M [ 08 July, 2019 ]
Jill was very competent and well versed in the Outlook beginner module. Jill has a deep understands of each topic and how it can be used.
(4.80 out of 5) Deborah M [ 26 November, 2018 ]
Hard to find training in Outlook alone. Location, facilities, instructor and comprehensive manual -excellent value for time and money. Would recommend DWT for training.
(5.00 out of 5) Carmel E [ 30 August, 2017 ]
Everything I needed was covered in simple to follow step-by-step instructions. Have definitely gained confidence in Outlook and am looking forward to enacting the lessons learned.

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Other Ways To Get In Touch

You can also Book Online or call us on 1300 888 724


Microsoft Package

Save $385

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft Office course for

For more info please

Call 1300 888 724

Enquire Book Now
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