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Outlook 2013 Beginner Course

(4.93 out of 5) 82 Student Reviews

About the Course

This course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2013.


No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Quick Facts

$ 385 incl GST

Duration: 1 Days

Max. Class Size: 10

Avg. Class Size: 5

Level: Beginners

Times: 9.00am - 5.00pm approx.

Course Dates

31 Jul 17Mon

07 Sep 17Thu

09 Oct 17Mon

13 Nov 17Mon

19 Dec 17Tue


Level 11,
32 Walker Street,
North Sydney , NSW 2060

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27 Jul 17Thu

30 Aug 17Wed

05 Oct 17Thu

08 Nov 17Wed

11 Dec 17Mon


Level 12
379 Collins Street,
Melbourne , VIC 3000

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13 Jul 17Thu

24 Aug 17Thu

03 Oct 17Tue

15 Nov 17Wed

11 Jan 18Thu

More Dates


C/O Support Technology
Level 6, 371 Queen Street,
Brisbane , QLD 4000

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Upon demand

This course is currently upon demand in Canberra


C/O Atlas Business Services
Level 1, 33 Ainslie Place,
Canberra , ACT 2601

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19 Jul 17Wed

28 Aug 17Mon

12 Oct 17Thu

21 Nov 17Tue

15 Jan 18Mon

More Dates


C/O The International Visualisation Centre (IVC)
19 Young Street,
Adelaide , SA 5000

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Upon demand

This course is currently upon demand in Perth


C/O Saxons Training Facilities
Level 1, 140 St Georges Terrace,
Perth , WA 6000

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Please Join the waiting list and We'll notify you when a new class is scheduled or if a place becomes available.

Course Units

Expand full topic list

Unit 1: Email Concepts

See topics

  • How Email Works
  • Email Addresses
  • The Benefits Of Email
  • Email Etiquette
  • Emails And Viruses
  • Digital Signatures

Unit 2: Outlook 2013 Basics

See topics

  • Understanding Outlook 2013
  • Starting Outlook
  • Common Outlook 2013 Screen Elements
  • Using The Ribbon
  • Using Ribbon KeyTips
  • Minimising The Ribbon
  • Understanding The Backstage View
  • Accessing The Backstage View
  • Understanding The Quick Access Toolbar
  • Adding Commands To The QAT
  • Navigating To Outlook Features
  • The Navigation Pane
  • The To Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The Contacts Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Exiting Outlook

Unit 3: Sending Email

See topics

  • Email In Outlook
  • How Outlook Mail Works
  • Composing An Email Message
  • The Message Window
  • Creating A New Message
  • Checking The Spelling
  • Adding An Attachment To A Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending The Message
  • Creating An AutoSignature
  • Using An AutoSignature
  • Removing An AutoSignature
  • Sending A Courtesy Copy
  • Sending A Blind Copy

Unit 4: Receiving Email

See topics

  • Understanding The Inbox
  • Retrieving Email
  • Opening An Outlook Data File
  • Adjusting The Message View
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages In A Conversation
  • Replying To A Message
  • Replying To A Message In A Conversation
  • Replying To All Messages
  • Replying Without The Original Message
  • Adding Comments To Replies
  • Getting Replies Sent To Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages As Unread

Unit 5: Working With Attachments

See topics

  • Understanding Message Attachments
  • Inserting A File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving A Message Attachment
  • Opening A Message Attachment

Unit 6: Flagging Messages

See topics

  • About Flags And Reminders
  • Flagging Messages In A Message List
  • Sending A Message With A Flag
  • Adding A Quick Click Flag
  • Adding A Reminder To Your Messages
  • Removing A Flag

Unit 7: Junk Email

See topics

  • Spamming And Junk Email
  • Phishing And Junk Email
  • Understanding Junk Email Options
  • Marking Messages As Junk Mail
  • Marking Messages As Safe
  • Managing The Senders Lists
  • Importing A Blocked Senders List
  • Exporting A Blocked Senders List
  • Deleting Junk Email

Unit 8: Working With The Calendar

See topics

  • Accessing The Calendar
  • Changing The Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within A Calendar
  • Changing The Current View
  • Creating A Second Time Zone
  • Removing A Time Zone
  • Creating A New Calendar
  • Deleting A Calendar
  • Sharing Calendars
  • Working With Multiple Calendars

Unit 9: Contacts

See topics

  • Understanding The Contact Form
  • Understanding Electronic Business Cards
  • Viewing Your Contacts
  • Creating A New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting A Contact Picture
  • Adding Contacts For An Existing Company
  • Changing A Business Card Layout
  • Deleting An Unwanted Contact
  • Recovering A Deleted Contact
  • Printing Contact Details

Unit 10: Tasks

See topics

  • Viewing Tasks
  • Creating Simple Tasks
  • Typing Tasks Directly
  • Changing Task Views
  • Sorting Tasks
  • Completing Tasks
  • Deleting Tasks
  • Printing A Task List


Microsoft Training Package

Book any two 1-day Microsoft course and receive a third 1-day Microsoft course for FREE!

$ 770 incl GST

(You save $385)


3 days


(5.00 out of 5) Chelsea [ 21 December, 2016 ]
Professional, informative lesson. The Facilities were very welcoming. Daniel was a great instructor.
(5.00 out of 5) Vahid G [ 21 December, 2016 ]
Daniel was an excellent presenter. Great communicator his energy was always up and worked at a good pace to make sure we understood what was happening. Made the day more enjoyable with his character.

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(5.00 out of 5) Tania [ 14 December, 2016 ]
I found that the course of very helpful and it helped in alot of ways in improving my computing skills . It will help in future
(4.90 out of 5) Jacqui H [ 23 November, 2016 ]
Extremely helpful. Already use mail in my day to day life and the beginner course taught me a great deal of shortcuts that i was unaware of.

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Microsoft Package

Save $385

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