About the Course
This course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.
Who should do this course?
This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2013.
Prerequisites
No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.
Online Live - Course Dates
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Online Live Class Dates
Classes scheduled on demand in Online LivePlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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To inquire about Online Live Classes, please
Call 1300 888 724
Wait List FormIn-Class - Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
18 Feb 21 Thu Classroom 23 Mar 21 Tue Classroom 29 Apr 21 Thu Classroom 07 Jun 21 Mon Classroom 13 Jul 21 Tue Classroom 16 Aug 21 Mon Classroom 23 Sep 21 Thu Classroom -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
15 Feb 21 Mon Classroom 25 Mar 21 Thu Classroom 26 Apr 21 Mon Classroom 03 Jun 21 Thu Classroom 05 Jul 21 Mon Classroom 12 Aug 21 Thu Classroom 13 Sep 21 Mon Classroom -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
08 Mar 21 Mon Classroom 22 Apr 21 Thu Classroom 31 May 21 Mon Classroom 15 Jul 21 Thu Classroom 23 Aug 21 Mon Classroom
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Adelaide Class Dates
Book Now19 Young Street, Adelaide , SA 5000
22 Feb 21 Mon Classroom 29 Mar 21 Mon Classroom 13 May 21 Thu Classroom 21 Jun 21 Mon Classroom 19 Aug 21 Thu Classroom -
Canberra Class Dates
Level 4, 54 Marcus Clarke Street, Canberra , ACT 2601
Classes scheduled on demand in CanberraPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Perth Class Dates
Level 1, 140 St Georges Terrace, Perth , WA 6000
Classes scheduled on demand in PerthPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
Course Units
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Unit 1: Email Concepts
- How Email Works
- Email Addresses
- The Benefits Of Email
- Email Etiquette
- Emails And Viruses
- Digital Signatures
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Unit 2: Outlook 2013 Basics
- Understanding Outlook 2013
- Starting Outlook
- Common Outlook 2013 Screen Elements
- Using The Ribbon
- Using Ribbon KeyTips
- Minimising The Ribbon
- Understanding The Backstage View
- Accessing The Backstage View
- Understanding The Quick Access Toolbar
- Adding Commands To The QAT
- Navigating To Outlook Features
- The Navigation Pane
- The To Do Bar
- The Mail Screen
- The Calendar Screen
- The Contacts Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Exiting Outlook
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Unit 3: Sending Email
- Email In Outlook
- How Outlook Mail Works
- Composing An Email Message
- The Message Window
- Creating A New Message
- Checking The Spelling
- Adding An Attachment To A Message
- Adding Importance
- Requesting Message Receipts
- Sending The Message
- Creating An AutoSignature
- Using An AutoSignature
- Removing An AutoSignature
- Sending A Courtesy Copy
- Sending A Blind Copy
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Unit 4: Receiving Email
- Understanding The Inbox
- Retrieving Email
- Opening An Outlook Data File
- Adjusting The Message View
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages In A Conversation
- Replying To A Message
- Replying To A Message In A Conversation
- Replying To All Messages
- Replying Without The Original Message
- Adding Comments To Replies
- Getting Replies Sent To Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages As Unread
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Unit 5: Working With Attachments
- Understanding Message Attachments
- Inserting A File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving A Message Attachment
- Opening A Message Attachment
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Unit 6: Flagging Messages
- About Flags And Reminders
- Flagging Messages In A Message List
- Sending A Message With A Flag
- Adding A Quick Click Flag
- Adding A Reminder To Your Messages
- Removing A Flag
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Unit 7: Junk Email
- Spamming And Junk Email
- Phishing And Junk Email
- Understanding Junk Email Options
- Marking Messages As Junk Mail
- Marking Messages As Safe
- Managing The Senders Lists
- Importing A Blocked Senders List
- Exporting A Blocked Senders List
- Deleting Junk Email
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Unit 8: Working With The Calendar
- Accessing The Calendar
- Changing The Calendar Arrangement
- Displaying Specific Dates
- Navigating Within A Calendar
- Changing The Current View
- Creating A Second Time Zone
- Removing A Time Zone
- Creating A New Calendar
- Deleting A Calendar
- Sharing Calendars
- Working With Multiple Calendars
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Unit 9: Contacts
- Understanding The Contact Form
- Understanding Electronic Business Cards
- Viewing Your Contacts
- Creating A New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting A Contact Picture
- Adding Contacts For An Existing Company
- Changing A Business Card Layout
- Deleting An Unwanted Contact
- Recovering A Deleted Contact
- Printing Contact Details
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Unit 10: Tasks
- Viewing Tasks
- Creating Simple Tasks
- Typing Tasks Directly
- Changing Task Views
- Sorting Tasks
- Completing Tasks
- Deleting Tasks
- Printing A Task List
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