About the Course
This course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.
Who should do this course?
This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2013.
Prerequisites
No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.
Course Dates
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Sydney Class Dates
Book NowLevel 11, 32 Walker Street, North Sydney , NSW 2060
16 Jul 18 Mon 23 Aug 18 Thu 25 Sep 18 Tue 01 Nov 18 Thu 03 Dec 18 Mon 10 Jan 19 Thu 11 Feb 19 Mon 21 Mar 19 Thu -
Melbourne Class Dates
Book NowLevel 12, 379 Collins Street, Melbourne , VIC 3000
16 Aug 18 Thu 17 Sep 18 Mon 25 Oct 18 Thu 26 Nov 18 Mon 03 Jan 19 Thu 04 Feb 19 Mon 14 Mar 19 Thu -
Brisbane Class Dates
Book NowLevel 6, 371 Queen Street, Brisbane , QLD 4000
06 Aug 18 Mon 20 Sep 18 Thu 29 Oct 18 Mon 13 Dec 18 Thu 23 Jan 19 Wed 07 Mar 19 Thu
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Adelaide Class Dates
Book Now19 Young Street, Adelaide , SA 5000
16 Aug 18 Thu 26 Sep 18 Wed 05 Nov 18 Mon 17 Dec 18 Mon 31 Jan 19 Thu 12 Mar 19 Tue -
Canberra Class Dates
Level 1, 33 Ainslie Place, Canberra , ACT 2601
Classes scheduled on demand in CanberraPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
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Perth Class Dates
Level 1, 140 St Georges Terrace, Perth , WA 6000
Classes scheduled on demand in PerthPlease Join our waitlist and we'll notify you when a new class is scheduled or contact us to disucss your training needs.
Wait List FormCourse Units
Expand full topic list
Unit 1: Email Concepts
- How Email Works
- Email Addresses
- The Benefits Of Email
- Email Etiquette
- Emails And Viruses
- Digital Signatures
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Unit 2: Outlook 2013 Basics
- Understanding Outlook 2013
- Starting Outlook
- Common Outlook 2013 Screen Elements
- Using The Ribbon
- Using Ribbon KeyTips
- Minimising The Ribbon
- Understanding The Backstage View
- Accessing The Backstage View
- Understanding The Quick Access Toolbar
- Adding Commands To The QAT
- Navigating To Outlook Features
- The Navigation Pane
- The To Do Bar
- The Mail Screen
- The Calendar Screen
- The Contacts Screen
- The Tasks Screen
- The Notes Screen
- The Outlook Today Screen
- Exiting Outlook
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Unit 3: Sending Email
- Email In Outlook
- How Outlook Mail Works
- Composing An Email Message
- The Message Window
- Creating A New Message
- Checking The Spelling
- Adding An Attachment To A Message
- Adding Importance
- Requesting Message Receipts
- Sending The Message
- Creating An AutoSignature
- Using An AutoSignature
- Removing An AutoSignature
- Sending A Courtesy Copy
- Sending A Blind Copy
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Unit 4: Receiving Email
- Understanding The Inbox
- Retrieving Email
- Opening An Outlook Data File
- Adjusting The Message View
- Arranging Messages
- Reading Messages
- Opening Several Messages
- Understanding Conversation View
- Navigating Messages In A Conversation
- Replying To A Message
- Replying To A Message In A Conversation
- Replying To All Messages
- Replying Without The Original Message
- Adding Comments To Replies
- Getting Replies Sent To Another Address
- Forwarding Messages
- Finding Related Messages
- Ignoring Conversations
- Marking Messages As Unread
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Unit 5: Working With Attachments
- Understanding Message Attachments
- Inserting A File Attachment
- Attaching Other Outlook Items
- Previewing Attachments
- Saving A Message Attachment
- Opening A Message Attachment
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Unit 6: Flagging Messages
- About Flags And Reminders
- Flagging Messages In A Message List
- Sending A Message With A Flag
- Adding A Quick Click Flag
- Adding A Reminder To Your Messages
- Removing A Flag
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Unit 7: Junk Email
- Spamming And Junk Email
- Phishing And Junk Email
- Understanding Junk Email Options
- Marking Messages As Junk Mail
- Marking Messages As Safe
- Managing The Senders Lists
- Importing A Blocked Senders List
- Exporting A Blocked Senders List
- Deleting Junk Email
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Unit 8: Working With The Calendar
- Accessing The Calendar
- Changing The Calendar Arrangement
- Displaying Specific Dates
- Navigating Within A Calendar
- Changing The Current View
- Creating A Second Time Zone
- Removing A Time Zone
- Creating A New Calendar
- Deleting A Calendar
- Sharing Calendars
- Working With Multiple Calendars
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Unit 9: Contacts
- Understanding The Contact Form
- Understanding Electronic Business Cards
- Viewing Your Contacts
- Creating A New Contact
- Entering Contact Details
- Editing Contact Details
- Inserting A Contact Picture
- Adding Contacts For An Existing Company
- Changing A Business Card Layout
- Deleting An Unwanted Contact
- Recovering A Deleted Contact
- Printing Contact Details
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Unit 10: Tasks
- Viewing Tasks
- Creating Simple Tasks
- Typing Tasks Directly
- Changing Task Views
- Sorting Tasks
- Completing Tasks
- Deleting Tasks
- Printing A Task List
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